Sloterra Casino

Casino is becoming worse and worse with payments

Por ston98dd

há 1 ano

Hello I currently have a balance of nearly 45k on the casino. I've been paid several time from them without any real issue. They were paying me within the casino weekly and monthly limits. These last few months though, the casino went from paying me within the limits to 2500 once per week. They kept apologizing for the delay and saying it would be processed soon. They then moved to making a payment of 2500 every 2 weeks. They told me the same thing ... not to worry it would be processed soon...

Recently they did not even pay me and its been over 2 weeks. At this rate I won't be finished colleting my money until next year 2026 :S.

The VIP team has been very helpful with everything except really telling me when I will be paid. I would like to speak to them on this public forum and hopefully have them pay me what the casino says it's monthly limits are.

Cassino em disputa Sloterra Casino

Motivo Pagamento atrasado

Valor $45200

Discussão

AskGamblers

• Support Team

há 1 ano

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

ston98dd

há 1 ano

I can confirm all was paid now

Thank you for all your help

AskGamblers

• Support Team

há 1 ano

Dear @ston98dd,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Sloterra Casino

• Representative

há 1 ano

Dear ston98dd and AskGamblers community,

We would like to confirm that all of the player's withdrawal requests have been successfully processed, and the full amount of winnings has been paid.

Should any further assistance be needed, our support team remains at your disposal.

Raio-X do Sloterra Casino

Resolvido 1 / 1

Valor médio $32,705

Duração média da reclamação N/A

Resposta média N/A