Melbet Casino - Withdrawal keeps getting refused - Reclamação resolvida

I have requested a withdrawal about 12 times and it keeps getting refused. It was first credit provider issue so I contacted my bank and they stated they don’t accept from overseas casinos due to fraud, I explained that to live chat and they told me to deposit using another card and then within that, which I did I went to withdraw and they refused it! With the message stating withdrawals are only possible with the deposit message!! I have already explained to them that I can’t do this. I sent my credit and details to [email protected] but still no response. I have been trying to withdraw $1200 AUD all day and have now lost $600. I want to withdraw my remaining $600 ASAP. Thanks

Melbet Casino

Hello, thank you for contacting.To start please write your account number and send a screenshot of the output so that we checked

AskGamblers

Dear Melbet Casino,

AskGamblers Complaints Team would like to remind you that player's login details could be found within the notification email sent from our complaints system. However, to avoid losing time we have just sent these manually as a private message.

Salvo69

Hello my member no. Is 137557699
I have deposited numerous amounts. I have even recently deposited more on the card I want to us to withdraw. The problem is I cannot withdraw to card ending in 3935 as my bank does not accept withdrawals from overseas casinos due to fraud. All I am asking is for you to register my card ending in 5977 so I can withdraw, I have even deposited more mo why on card ending in 5977 so I can do this, but I just keep getting refused. I am not going to deposit anymore money as I have already deposited more than enough.

Melbet Casino

We fixed it , you can withdraw it , thank you.If we can help you with something just write us.

Salvo69

Thank you for the $500 withdrawal br I have another $2000 to withdraw and now you are saying I have to do something else to withdraw??? For goodness sake, this is getting ridiculous.

Melbet Casino

No, you can all withdraw or you do not succeed?

Salvo69

You are say for documents to be sent, that’s fine but how do I send in as there is nothing in my personal profile and if I send via email you don’t read, I sent 2 emails a week ago and have had no reply??? I want to withdraw my money ASAP??

Salvo69

I have sent all documents to security Dept for verification. Please verify documents immediately. I have been waiting for a reply from your security department for a week now.

Melbet Casino

Can you send another one your documents to [email protected]?