Reclamação #1 Cassino Lucky Nugget

Lucky Nugget Casino Bounced Cheque

Por nomad willis

há 11 anos

i won 6450 @ lucky nugget about 4 weeks ago, they approved me, mailed my cheque, i deposited it into my acct, was spending it on some home renos that i needed done badly, then about 3 days later i was notified by my bank that the cheque was returned and am now in the hole with my bank, 2400 dolllars! so now i been talkin 2 them everyday n they seem 2 b jus givin me the runaround, meanwhile my paycheque is goin 2 pay off what i owe the bank, and i cant even feed my kids!!!! Thanks Lucky Nugget

Cassino em disputa Cassino Lucky Nugget

Motivo Pagamento negado

Valor $6450

Discussão

AskGamblers

• Support Team

há 14 anos

Dear @nomad willis,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Please be in aware that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

AskGamblers

• Support Team

há 14 anos

Any updates in this matter?

Cassino Lucky Nugget

• Representative

há 14 anos

Hi Nomad Willis,

Apologies for the inconvenience.

I believe this matter was resolved with our processor today.

The first check "bounced" because a courier check was sent to a PO Box address. Courier checks cannot be sent to PO box addresses, only postal addresses and it was therefore cancelled. The check was re-issued via regular mail instead.

A customer service agent will be in contact with you soon regarding any bank charges you incurred as a result.

Kind Regards,

Andre < name removed >

Representative for Lucky Nugget

Raio-X do Cassino Lucky Nugget

Resolvido 4 / 12

Valor médio $3,843

Duração média da reclamação 9 dias

Resposta média 6 dias

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