GGbet Casino - The casino does not support me to verify my withdrawal account

RESOLVIDA

Informação da reclamação

Cassino em disputa

GGbet Casino

Motivo

Outros

Valor

$ 50

nqthach81 Vietna
há 1 ano

I received the AskGamblers referral link and created a full affiliate account and freebet 50 spins with no deposit bonus.

ID 54279538

After completing the bet and having a valid balance of over $50

I deposit account authentication via a local payment method.

When I want to withdraw money, the KYC section appears.

It's a bit uncomfortable but I accept it. Usually KYC first, not KYC when the transaction is formed.

Prepare to deposit identification for valid withdrawal. Then the account was blocked, there was no verification method so I could log back into the account.

The casino does not have any support measures. for KYC verification. an outdated verification method. To prevent legitimate withdrawals. I have sent many support emails but have not received any response

AskGamblers
há 1 ano

Dear GGbet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

nqthach81 Vietna
há 1 ano

the problem has been resolved....!

AskGamblers
há 1 ano

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

GGbet Casino Reclamações

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  • há 1 dia resposta méd.
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