GGbet Casino - 3 Withdrawals delayed more than usual

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Cassino em disputa

GGbet Casino

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฿ 1345.74

há 5 meses

Hello,
I had a withdrawal request on the 27th and 28th. A total of 3 withdrawals were sent for a total of 1345.74 baht.
Usually I receive it within 1 day, but now I've been waiting for several days. and I ask support But I don't have an answer on the exact date I'll receive it. He said that just now he is experiencing technical problems.
I have now sent the matter to GGbet support team has been no help at all.

há 5 meses

Dear pminkung,

Thank you for informing us about your situation. We understand how frustrating it must be to experience delays, especially since you're used to receiving your withdrawals within a day.

As you’ve mentioned, we are currently facing technical issues that are impacting the usual speed of our transactions. Our team is working diligently to address these problems and process your pending withdrawals as quickly as possible.

While I’m unable to provide a specific date at this time, please rest assured that we are doing everything we can to resolve the situation promptly. We appreciate your understanding and patience while we work through this.

If you need any further assistance or have more questions, please don’t hesitate to contact us. We are here to help.

AskGamblers
há 5 meses

Dear GGbet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

há 5 meses

Dear AskGamblers,

We would like to provide an update and inform you that the full amount has been processed and successfully withdrawn by the user as of October 31st. We sincerely hope that this matter has been resolved.

We are also adding a screenshot of the transaction ID, amount, date, and current status.

AskGamblers
há 5 meses

Dear @pminkung,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

GGbet Casino Reclamações

  • 40 de 40 resolvida
  • há 1 dia resposta méd.
  • há 6 dias vida útil méd. da reclamação
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