Reclamação #1142 Dafabet Casino

Unresolved manual withdrawal request of INR 50250

Por Vjshks

há 11 meses

Dear Dafabet Customer Support,

I am writing to formally lodge a complaint regarding the inordinate delay in processing my manual withdrawal request of INR 50,250.52, associated with my account registered under the email <email address removed>

Despite repeated follow-ups and your email confirmations dated 15th and 16th June 2025, acknowledging the request and forwarding it to your Payments Team, no progress has been communicated to me to date. This lack of timely resolution is highly disappointing and unacceptable.

I have already submitted all the required details and documents as requested, including:

Valid Government ID (with complete details)

Bank Account Information

Reason for Withdrawal

Preferred Payment Method

However, even after complying with all procedures, my withdrawal has not been processed, and no timeline or update has been provided since your last response. I have exercised full patience and cooperation, yet there has been no resolution.

I now request that the amount of INR 50,250.52 be credited to my bank account without any further delay. Kindly treat this matter with utmost urgency and respond with a clear and final update at the earliest.

If I do not receive a satisfactory resolution within 48 hours, I will be forced to escalate this matter to the relevant regulatory authorities and consumer grievance platforms.

Awaiting your immediate response.

Sincerely,

Email: <removed>

Cassino em disputa Dafabet Casino

Motivo Pagamento atrasado

Valor ₹50250.52

Discussão

AskGamblers

• Support Team

há 10 meses

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Dafabet Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

Usuário inativo

há 10 meses

Dear Dafabet Customer Support,

I am writing to clarify that I have not received my withdrawal amount yet, despite completing all necessary steps and complying with your platform’s requirements.

Additionally, I would like to clearly state that I have never created or used multiple accounts. My PAN card and Aadhaar card were lost, and it is possible that someone else may have misused my documents to create duplicate accounts on Dafabet. However, I have no involvement in any such activity.

I request you to verify and differentiate the genuine account linked with my original email and transaction history. Please investigate this matter seriously and ensure that my withdrawal is processed without further delay.

Looking forward to your prompt response and resolution.

Dafabet Casino

• Representative

há 10 meses

Dear valued customer,

After your successful withdrawal of 100,000, which is greater than your deposit amount, you are not entitled to make another withdrawal according to Rule 9 of our regulations, in cases where a player is found to have created duplicate accounts.

Thanks,
Dafabet

Usuário inativo

há 11 meses

You have not provided my complete deposit, check and proceed my deposit fund back

Raio-X do Dafabet Casino

Resolvido 1259 / 1288

Valor médio $1,000

Duração média da reclamação N/A

Resposta média N/A

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