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Two withdrawal not credited to bank account pending for over 10 days


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Por Krakar4
há 3 meses

I am submitting this complaint against Dafabet regarding two withdrawal requests that were marked as successful on their website but have not been credited to my bank account even after more than 10 days.

Here are the details:

Amount: 5,000 INR

Transaction ID: 492465367

Date: 12 February 2026


Amount: 10,000 INR

Transaction ID: 493110175

Date: 15 February 2026

Both withdrawals show as “successful” in the Dafabet cashier section. However, I have not received the funds in my bank account. I have already contacted their customer support multiple times, but they are only giving generic replies and asking me to wait without providing any proof of transaction, UTR number, or proper explanation.

It has now been more than 10 days, which is far beyond the standard processing time.

I am also attaching my bank statement for evidence

I kindly request that AskGamblers intervene and help resolve this issue. I am ready to provide bank statements, transaction history screenshots, and any additional documents required as evidence.

Cassino em disputa Dafabet Casino
Valor ₹15000

Discussão

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Thank you so much received the amount
User name
Dear customer,

Please note that we are still working on your inquiry. We apologize for any inconvenience or delays you are experiencing.

Regards,
Dafabet
User name
Dear Valued Customer,

We would like to sincerely apologize for the extended wait time you are experiencing. Please be assured that our team is still actively working on your inquiry. We truly appreciate your continued patience as we ensure this is resolved correctly for you.

Thanks,
Dafabet

Raio-X do Dafabet Casino

Resolvido 1258 / 1287
Valor médio $1,000
Duração média da reclamação N/A
Resposta média N/A

Dafabet Casino Reclamações

Veja todas as reclamações deste cassino
INR 1500 deposit pending since 31st May
Hello AskGamblers Team,
I am filing a formal complaint against Dafabet regarding a successful deposit that has not been credited to my player account.
On 31st May 2026 at 07:50 PM, I deposited INR 1500.00 using my PayZapp UPI wallet. The money was instantly deducted from my HDFC bank account. However, inside my Dafabet transaction history (ID: 514935162), the status is still stuck on "Pending" through their payment gateway 'HTPay Banking'.
Interestingly, inside my transaction dashboard, the "Follow-up request" shows as "Completed" (Green Tick), which clearly proves that Dafabet's team has already verified and accepted my payment screenshot. Despite this verification being complete, they are refusing to credit the funds to my main balance.
To make matters worse, their customer support is completely broken. I have sent multiple emails with concrete proof, but I am receiving the exact same automated bot email template repeatedly (Ticket #979247). No human agent is replying to my queries or resolving the issue.Please find my account and transaction details below:
Dafabet Username: HEMSAGAR95
Dafabet Transaction ID: 514935162
Dafabet Support Ticket: #979247
Bank UPI RRN / UTR: 437540973658
Bank Transaction ID: 823183092682
Beneficiary / Paid To: 8638056821@freoicici (Mr Sohidul Islam) I have attached the successful PayZapp bank payment receipt along with screenshots of the automated emails and the Dafabet history dashboard showing the "Completed Follow-up" status.
I request the AskGamblers team to intervene and get my INR 1500.00 credited or refunded immediately.
Regards,
Hemsagar
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43h Restantes
₹1,500