Reclamação #2574 Dafabet Casino

Taking too long to validate the documents and process the withdrawal

Por sumit87655678

há 1 mês

Hi Dafabet,

I have already submitted my documents in my account sections which has not been validated for past 15 days ,I have written so many mails but in every mail I get same reply to wait for 48hrs for validation. Even in live chat when I am trying to contact they are asking to upload the documents in my account section which I have already done 15 days back but no one is validating it properly.
Kindly validate my documents at the earliest.

Cassino em disputa Dafabet Casino

Motivo Problemas de verificação

Valor ₹556000

Discussão

AskGamblers

• Support Team

há 2 semanas

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Dafabet Casino management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity.

Dafabet Casino

• Representative

há 2 semanas

Dear Valued Customer,

Please be advised that in according to Rule 9 of our regulations, you're not allowed to have multiple accounts. This policy is implemented to ensure fair play and maintain the integrity of our platform.
We kindly ask that you review our rules and regulations (paragraph 9) for further clarification. This will provide you with a better understanding of our policies.

Thanks,
Dafabet

Dafabet Casino

• Representative

há 2 semanas

Dear valued customer,

Thank you for your patience. Please note that our customer support team will be reaching out to you regarding the details of this transaction.

Thanks,
Dafabet

Dafabet Casino

• Representative

há 3 semanas

Dear Valued Customer,

We would like to sincerely apologize for the extended wait time you are experiencing. Please be assured that our team is still actively working on your inquiry.

We truly appreciate your continued patience and understanding while we work to resolve this matter correctly for you.

We remain at your disposal for any further assistance.

Thanks,
Dafabet

Raio-X do Dafabet Casino

Resolvido 1258 / 1287

Valor médio $1,000

Duração média da reclamação N/A

Resposta média N/A

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