Pending withdrawal and pending verification
Complaint Regarding Non-Verification of Documents and Withheld Withdrawals — Transaction IDs 467827971 & 467618529
To,
The Support and Compliance Department,
Dafabet Casino
Dear Sir/Madam,
I am writing to raise a complaint regarding the continuous delay and failure to verify my KYC documents and process my withdrawal requests. Despite submitting the required documents multiple times and following all your procedures, there has been no approval or communication from your end.
The following withdrawal transactions remain unapproved and unpaid:
Transaction ID: 467827971 — ₹2,000
Transaction ID: 467618529 — ₹5,000
My account details are as follows:
Username: kuldeep9533
Date of Birth: <removed>
This prolonged delay is unacceptable and appears to be a deliberate obstruction in releasing my legitimate winnings. As a verified player, I am entitled to the timely processing of withdrawals once all required documentation is submitted.
I hereby demand immediate action to:
1. Approve my submitted KYC documents without further delay.
2. Process and release my pending withdrawals to my registered payment method.
3. Provide a written explanation for the delay and confirmation that similar issues will not occur in the future.
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