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KYC Verification Takes Forever


há 2 meses

Hi, Dafabet Team


I am a new registered user from Indonesia

< personal information removed >


I requested a withdrawal on March 15th 2026, but it got declined.

I asked the CS, that I have to provide documents to verify my account before requesting a withdrawal.

So I sent the documents on the "My account - Verification" and I am following up the case daily but today as I write this complaint, it has not been resolved yet.

I asked the CS again, they keep asking me to wait for next 1x24 hours.

How many days do you need to verify an account?

I wish my complaint here could speed up the process.

Thank you.

Cassino em disputa Dafabet Casino
Valor Rp492000

Discussão

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-1
Dear Team Dafabet,

I tried to withdraw on March 29th 2026 and successfully credited to my registered bank account

Thank you for your support, I will help promoting Dafabet if you have good service like this

Also to AskGamblers team, I appreciate it
User name
Dear customer,

We’re happy to confirm that your documents are validated, and we appreciate your patience throughout this process.

Thanks,
Dafabet
User name loyalty-level-1
Dear Team Dafabet,
thank you for your response. I am waiting what's your update

Raio-X do Dafabet Casino

Resolvido 1258 / 1287
Valor médio $1,000
Duração média da reclamação N/A
Resposta média N/A

Dafabet Casino Reclamações

Veja todas as reclamações deste cassino
INR 1500 deposit pending since 31st May
Hello AskGamblers Team,
I am filing a formal complaint against Dafabet regarding a successful deposit that has not been credited to my player account.
On 31st May 2026 at 07:50 PM, I deposited INR 1500.00 using my PayZapp UPI wallet. The money was instantly deducted from my HDFC bank account. However, inside my Dafabet transaction history (ID: 514935162), the status is still stuck on "Pending" through their payment gateway 'HTPay Banking'.
Interestingly, inside my transaction dashboard, the "Follow-up request" shows as "Completed" (Green Tick), which clearly proves that Dafabet's team has already verified and accepted my payment screenshot. Despite this verification being complete, they are refusing to credit the funds to my main balance.
To make matters worse, their customer support is completely broken. I have sent multiple emails with concrete proof, but I am receiving the exact same automated bot email template repeatedly (Ticket #979247). No human agent is replying to my queries or resolving the issue.Please find my account and transaction details below:
Dafabet Username: HEMSAGAR95
Dafabet Transaction ID: 514935162
Dafabet Support Ticket: #979247
Bank UPI RRN / UTR: 437540973658
Bank Transaction ID: 823183092682
Beneficiary / Paid To: 8638056821@freoicici (Mr Sohidul Islam) I have attached the successful PayZapp bank payment receipt along with screenshots of the automated emails and the Dafabet history dashboard showing the "Completed Follow-up" status.
I request the AskGamblers team to intervene and get my INR 1500.00 credited or refunded immediately.
Regards,
Hemsagar
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