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Deposit pending not received money cut to my bank account


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Por Hrpl77
há 1 mês
am writing to report a serious issue regarding a deposit I made to Dafa Sports (Dafabet) on April 7, 2026, at 06:53:52 PM.
​Transaction Details:
​Transaction ID: 503001902
​Amount: 1999.00 INR
​Payment Method: PakPay UPI
​Current Status: Pending (Initiated)
​The funds have been debited from my bank account, but they have not been credited to my Dafabet gaming account. It has been over 24 hours, and the status is still showing as "Pending" on the Dafabet portal.
​I have tried contacting Dafabet’s Live Chat and Email Support multiple times to resolve this, but I am receiving no response or helpful assistance. This lack of communication is highly unprofessional and concerning.
​I have attached the screenshot of the transaction as proof. I request AskGamblers to intervene and help me get my funds credited to my account or refunded immediately.
Cassino em disputa Dafabet Casino
Valor ₹1999

Discussão

User name

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

User name
Dear Valued Customer,

Our payments partner has confirmed that the funds have not been received. We kindly recommend checking with your bank regarding a possible refund.

Thanks,
Dafabet
User name loyalty-level-2
Askgamblers money not received to my dafabet account and dafabet not answering any update
User name
Dear Valued Customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

Raio-X do Dafabet Casino

Resolvido 1258 / 1287
Valor médio $1,000
Duração média da reclamação N/A
Resposta média N/A

Dafabet Casino Reclamações

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INR 1500 deposit pending since 31st May
Hello AskGamblers Team,
I am filing a formal complaint against Dafabet regarding a successful deposit that has not been credited to my player account.
On 31st May 2026 at 07:50 PM, I deposited INR 1500.00 using my PayZapp UPI wallet. The money was instantly deducted from my HDFC bank account. However, inside my Dafabet transaction history (ID: 514935162), the status is still stuck on "Pending" through their payment gateway 'HTPay Banking'.
Interestingly, inside my transaction dashboard, the "Follow-up request" shows as "Completed" (Green Tick), which clearly proves that Dafabet's team has already verified and accepted my payment screenshot. Despite this verification being complete, they are refusing to credit the funds to my main balance.
To make matters worse, their customer support is completely broken. I have sent multiple emails with concrete proof, but I am receiving the exact same automated bot email template repeatedly (Ticket #979247). No human agent is replying to my queries or resolving the issue.Please find my account and transaction details below:
Dafabet Username: HEMSAGAR95
Dafabet Transaction ID: 514935162
Dafabet Support Ticket: #979247
Bank UPI RRN / UTR: 437540973658
Bank Transaction ID: 823183092682
Beneficiary / Paid To: 8638056821@freoicici (Mr Sohidul Islam) I have attached the successful PayZapp bank payment receipt along with screenshots of the automated emails and the Dafabet history dashboard showing the "Completed Follow-up" status.
I request the AskGamblers team to intervene and get my INR 1500.00 credited or refunded immediately.
Regards,
Hemsagar
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43h Restantes
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