Reclamação #2948 Dafabet Casino

Deposit not credited 10k

Por Jermi7

há 1 dia

Hello AskGamblers Team,

I made a deposit of 10000 INR into my Dafabet Casino wallet on 09/06/2026

It's been two days, and I haven't received my money.

I have contacted the Dafabet customer support multiple times via chat, mail, and even calls, but it has been of no use.

So below are my details of the transaction.

I request you to please check them and add my money.

Transaction ID: 516568839

Date: 09/06/2026 10:51:56 PM

Amount: 10,000/-

UTR no: 225233749484

Attesting the required documents for your reference!

I already tried to upload the successful screenshot from the cashier page, but the transaction status is shown as failed, and there is no option to upload the screenshot.

So please validate the transaction slip and add my money to the wallet.

Cassino em disputa Dafabet Casino

Motivo Valor não creditado

Valor ₹10000

Discussão

76 horas restantes para que o Dafabet Casino responda.

Jermi7

há 19 horas

Hi Dafa Team,

I cannot be able to message on forum as it is not allowing me to!
Whatever you wish to bring out just do it here.

As you requested for the successful deposit slip, after i paid through BHIM UPI app, i came back here and pasted the UTR number which you can see in the previous documents. i waited if i can be able to see any successful message after giving the success UTR, but it showed timeout and asked me to copy order ID and contact support!

Look into this by the order ID and you can check the wallet deposit transactions so that you can have a clear idea.

Regards,
Jermi

Dafabet Casino

• Representative

há 21 horas

Dear customer,

We have located your account and we are already looking into your case.

We will get back to you the soonest.

Thanks,
Dafabet

Jermi7

há 23 horas

Hi dafa team,

Please look into the matter.

Regards,
Jermi

Raio-X do Dafabet Casino

Resolvido 1263 / 1293

Valor médio $1,006

Duração média da reclamação N/A

Resposta média N/A

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Askgamblers I want you to help me sir in getting my withdrawal from the dafabet website.

My dafabet userid is < removed and sent to the casino >

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Total disputed amount is 1207115 inr

When I emailed them dafabet support team Regarding this, to enable the withdrawal in my account, they are not bothered and just sending me same bot type irrevant email in response.

For my every email they are just sending me same bot irrevant reply , which is so dissapointing to see.

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Attaching all the related screenhots to this matter.

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I submitted a withdrawal request in the Dafabet app and it showed as “successful.” However, the money has not yet been credited to my bank account.

Please check the status of the following transactions and let me know when I can expect the funds:

• ₹55,000 – June 1, 2026, 1:46:32 PM IST

I kindly request your immediate attention to this matter.

I previously raised a ticket, but AskGamblers rejected it for the reason below.

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Below are my account details:

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Transaction Id
516406643
Transaction Date
09/06/2026 01:17:29 AM
Transaction Amount
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Status
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Transaction Type
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From
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I made a deposit of 10000 INR into my dafabet account on 16/04/2026 and 4500 INR on 08/06/2026.

Its been a month and I havent receieved my money.

I have contacted the dafabet customer support multiple times via chat, mail and even calls but there is of no use.

So below are my details of the transaction I request you to please check them and add my money.

Transaction Id- 505064721
Amount - 10000 INR
UTR- 633012711066
Deposit from- HelloPay UPI

I already tried to upload the sucessful screenshot from cashier page but the transaction status is shown as failed and there is no option to upload the screenshot.

So please validate the transaction slip and add my money to the wallet.

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Subject: Escalation of Delayed Withdrawals – INR 27,000 and INR 10,000

Dear Askgamblers Team, I am submitting this complaint regarding two delayed withdrawal transactions that remain unresolved despite multiple follow-ups with customer support.

Transaction 1

Amount: INR 27,000
Approved: 03/06/2026 at 07:57:19 IST

Transaction 2

Amount: INR 10,000
Approved: 04/06/2026 at 22:51:27 IST

The platform informed me that Local Bank Transfer withdrawals are processed within 1–4 banking days (excluding Saturdays, Sundays, and holidays). Despite this, I have not received the funds.

Customer support acknowledged the delay and stated that the INR 27,000 withdrawal is under review with their payment partner. However, they have not provided any expected resolution timeline. They have repeatedly asked me to wait without offering a concrete update.

I respectfully request an immediate investigation and resolution. If the transfers cannot be completed, I request that both amounts be promptly returned to my gaming wallet. If the transfers have already been processed, I request the relevant UTR/reference numbers and proof of transfer for both transactions.

I have attached the available transaction details and correspondence with customer support for reference.

Thank you for your attention to this matter.

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