Reclamação #556 Dafabet Casino

Deposit money is not deposited to my game account

Por KUSHAL01011999

há 1 ano

I have deposited 10000rs still the money has not deposited to my Dafabet account it’s been 1 days still haven’t received even though I have contacted support customer care I haven’t gotten any response from them. They used to tell we needed to secure ur money yet from third party even have attached screenshot of the payment still they can’t verify my concern my problem from 1 day.

Amount 10000

Transaction id 419263110

Date 18/2/2025

Even I have attached my payment details

Cassino em disputa Dafabet Casino

Motivo Outros

Valor ₹10000

Discussão

AskGamblers

• Support Team

há 1 ano

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

AskGamblers

• Support Team

há 1 ano

Dear @KUSHAL01011999,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

há 1 ano

Dear valued customer,

We can confirm that your deposit has been completed and the funds are in your accounts.

We still encourage you to contact our CS department about these issues.

Thanks,
Dafabet

Raio-X do Dafabet Casino

Resolvido 1261 / 1290

Valor médio $998

Duração média da reclamação N/A

Resposta média N/A

Dafabet Casino Reclamações

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Deposit of 10000 INR not credited

Hello Askgamblers Team,

I made a deposit of 10000 INR into my dafabet account on 16/04/2026 and 4500 INR on 08/06/2026.

Its been a month and I havent receieved my money.

I have contacted the dafabet customer support multiple times via chat, mail and even calls but there is of no use.

So below are my details of the transaction I request you to please check them and add my money.

Transaction Id- 505064721
Amount - 10000 INR
UTR- 633012711066
Deposit from- HelloPay UPI

I already tried to upload the sucessful screenshot from cashier page but the transaction status is shown as failed and there is no option to upload the screenshot.

So please validate the transaction slip and add my money to the wallet.

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Subject: Escalation of Delayed Withdrawals – INR 27,000 and INR 10,000

Dear Askgamblers Team, I am submitting this complaint regarding two delayed withdrawal transactions that remain unresolved despite multiple follow-ups with customer support.

Transaction 1

Amount: INR 27,000
Approved: 03/06/2026 at 07:57:19 IST

Transaction 2

Amount: INR 10,000
Approved: 04/06/2026 at 22:51:27 IST

The platform informed me that Local Bank Transfer withdrawals are processed within 1–4 banking days (excluding Saturdays, Sundays, and holidays). Despite this, I have not received the funds.

Customer support acknowledged the delay and stated that the INR 27,000 withdrawal is under review with their payment partner. However, they have not provided any expected resolution timeline. They have repeatedly asked me to wait without offering a concrete update.

I respectfully request an immediate investigation and resolution. If the transfers cannot be completed, I request that both amounts be promptly returned to my gaming wallet. If the transfers have already been processed, I request the relevant UTR/reference numbers and proof of transfer for both transactions.

I have attached the available transaction details and correspondence with customer support for reference.

Thank you for your attention to this matter.

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Dear AskGamblers Team,
I am requesting your urgent assistance regarding a deposit issue with Dafabet that remains unresolved.
My Dafabet account has not been credited despite a successful cryptocurrency transaction that was completed and confirmed on the blockchain approximately 3 days ago.
Transaction Details:
Deposit Amount: 471 USDT
Approximate INR Value: ₹45,000
Transaction Hash (TXID): 0x5d15680eae794514e818647bec5cb9eb0f976f5768164e0d531d00858ae51fbe
Deposit Date: Approximately 3 days ago
Status on Blockchain: Successful and Confirmed
Casino: Dafabet
Despite the transaction being fully confirmed on the blockchain, the funds have not been credited to my Dafabet account. I have contacted support but my issue remains unresolved, and my funds are still missing.
I respectfully request AskGamblers to intervene and assist in obtaining a prompt resolution from Dafabet. I would appreciate your help in ensuring that my 471 USDT deposit is properly credited to my account or that a clear explanation is provided regarding the delay.

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I am writing to file an official complaint against Dafabet regarding a deposit that has not been credited to my account, despite multiple follow-ups via live chat and email.
On June 6, 2026, at 11:33 PM, I made a deposit intended for my Dafabet account via HTPay Banking. The payment was processed successfully from my end via PhonePe, but the status on the Dafabet deposit page is still showing as "Pending."
Here are the complete details of the transaction:
Dafabet Transaction ID: 516122265
Transaction Date & Time: 06/06/2026, 11:34:31 PM
Dafabet Requested Amount: ₹1999.00
Actual Successful Paid Amount: ₹1,997.39
Paid To: Lokeshi Meena (XXXXXX3297@freecharge)
Bank Transaction ID: T2606062333148611508684
UTR Number: 922251682757
Payment Message/Reference: b0516znaxtlp
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I request AskGamblers to kindly intervene and help me resolve this issue so that my funds can be credited to my account or refunded immediately. I have attached the screenshots of both the pending deposit request and the successful bank transfer for your reference.
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My earlier complaints were rejected because of gap in your understanding of my problem. Please read the issue in detail below.

Dafabet blocked my withdrawals 10 days back and asked for pan and photo with pan for verification.

I have provided all the necessary documentation required for verification clearly and in accordance with Dafabet’s guidelines and the documents are verified 4 days ago, but the withdrawals are still not processed. You can check their reply screenshot stating verification is complete.

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I have fully cooperated with all verification requirements and the verification is also completed but the issue with withdrawal still remains unresolved. If they want any additional documents for verification I am ready to give them but they are not giving me proper response to resolve the issue. I called them and emailed them but all I am getting is standard deposit bot replies. Please check it yourself in the screenshot.

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1. Deposit Amount: INR 4400

Date & Time of Transaction: 27/05/2026. 08:13:32 PM

Transaction ID - 513396534

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