Reclamação #2458 Dafabet Casino

Delayed payment not being credited since a week

Por Harinandhan

há 2 meses

I Have made a Withdrawl of 100000INR on 18th of March in Dafabet sports. The payment status in the app shows as the payment is successful but the amount is not yet credited and it's been a week.

When ever we contact the support throught chat they either ask to wait and not receiving any proper response and closing the chats with a vague response.

Cassino em disputa Dafabet Casino

Motivo Pagamento atrasado

Valor ₹200000

Discussão

AskGamblers

• Support Team

há 1 mês

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Harinandhan

há 1 mês

Thank you for resolving the issue. I have received the amount

Dafabet Casino

• Representative

há 1 mês

Dear Valued Customer,

We have finalized all the necessary checks and can confirm that the funds for Transaction ID 507169697 have been successfully credited back to your account. We truly appreciate your patience and cooperation throughout this process.

Thanks,
Dafabet.

Harinandhan

há 1 mês

I either need the fund to be disbursed to my bank account or revert the amount to the dafabet account so that I can re initiate the withdrawal

Raio-X do Dafabet Casino

Resolvido 1258 / 1287

Valor médio $1,000

Duração média da reclamação N/A

Resposta média N/A

Dafabet Casino Reclamações

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Withdraw Disabled

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Verification issue with dafabet casino

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

I have been emailing them since last 7 days and getting standard and sometimes irrelevant response. Please find attached screenshot.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹258,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

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I have already contacted Dafabet customer support, but the issue has not been resolved so far.

Here are the details of my transactions:

1. Deposit Amount: INR 4400

Date & Time of Transaction: 27/05/2026. 08:13:32 PM

Transaction ID - 513396534

Deposit method - HelloPay UPI

I kindly request AskGamblers to investigate this matter and assist me in getting my deposited amount credited to my Dafabet account as soon as possible.

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I have already contacted Dafabet customer support, but the issue has not been resolved so far.

Here are the details of my transactions:

1. Deposit Amount: INR 1000

Date & Time of Transaction: 01/06/2026. 01:11:07 PM

Transaction ID - 515214626

Deposit method - SecureUPI

2. Deposit Amount: INR 1000

Date & Time of Transaction: 04/06/2026. 12:50:51 AM

Transaction ID - 515673093

Deposit method - HellopayUPI

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Date & Time of Transaction: 04/06/2026. 04:04:30 PM

Transaction ID - 515744575

Deposit method - SecureUPI

4. Deposit Amount: INR 1500

Date & Time of Transaction: 05/06/2026. 11:04:01 PM

Transaction ID - 515967535

Deposit method - SecureUPI

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1. Withdrawal request

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Date and Time - 29/05/2026 11:20:29 PM

Transaction id - 514363297

2. Withdrawal request

Amount - 1000

Date and time - 30/05/2026 02:10:47 PM

Transaction id - 514492467

I have contacted them via chat and live call both but they just say wait and wait and wait.

I request askgamblers team to please help me get my money back from them. I am attaching all the screenshots below.

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I am writing to file an official complaint against the betting platform Dafabet regarding their continued negligence in verifying my documents.

I have written to their support team multiple times, but they always come back with irrelevant responses, asking for a deposit slip when I am talking about withdrawal.

When I raise again, they say they are checking, but already been 8 days since the withdrawal was made.

Please find attached screenshots for their response.

Kindly help me to get my money back.

Thanks

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Hi Team,

Amount Deposited & amount debited from bank account but not showing in Dafa Sports Wallet

Username - < sent to the casino >

Amount Deposited - ₹10,000 (Screenshot Attached )

Date & Time - 2nd june 2026 &10:50Pm

UTR id - 856398754763

DOB - < removed >

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I am filing a formal complaint against Dafabet regarding a successful deposit that has not been credited to my player account.
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Interestingly, inside my transaction dashboard, the "Follow-up request" shows as "Completed" (Green Tick), which clearly proves that Dafabet's team has already verified and accepted my payment screenshot. Despite this verification being complete, they are refusing to credit the funds to my main balance.
To make matters worse, their customer support is completely broken. I have sent multiple emails with concrete proof, but I am receiving the exact same automated bot email template repeatedly (Ticket #979247). No human agent is replying to my queries or resolving the issue.Please find my account and transaction details below:
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Dafabet Transaction ID: 514935162
Dafabet Support Ticket: #979247
Bank UPI RRN / UTR: 437540973658
Bank Transaction ID: 823183092682
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Regards,
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All the necessary details that were required to process this complaint were attached in a private screenshot.

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