Reclamação #2524 Dafabet Casino

3 deposits are not received

Por Rahul9501221830

há 1 mês

Dear AskGamblers,

My 3 deposits have not been received.

Please solve my issue.

Transaction details below:

User ID - Rahul9501221830

Amount - 1500 / Transaction ID - 501838056

Amount - 1001 / Transaction ID - 501877749

Amount - 2500 / Transaction ID - 503313323

Money was deducted from my bank account, but in Dafabet, all transactions are in a failed status.

I request that you please check my issue, and please give my deposit to my wallet

Cassino em disputa Dafabet Casino

Motivo Pagamento negado

Valor ₹5001

Discussão

AskGamblers

• Support Team

há 1 mês

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

Dafabet Casino

• Representative

há 1 mês

Dear valued customer,

Please be advised that our payments partner has not received your funds for the 2,500 INR. Therefore, if the amount was deducted from your bank account, it is likely held in a pending state within the banking network. We recommend contacting your bank to request a refund or a transaction reversal, as they are currently holding the funds. Once the bank releases the hold, the balance should reflect back in your account shortly.

Thanks,
Dafabet

Rahul9501221830

há 1 mês

I still haven't received the INR 2,500 transaction; it has been 7 days now, and the transaction shows as successful from my end. Please verify your payment partner's bank statement; 80% of the time, the betting platform's payment partner is a thief. You ought to know by now that a bank never refunds a successful transaction, so stop offering pointless, bullshit suggestions to make a fool out of me. If you want to offer something, just credit the deposit.

Dafabet Casino

• Representative

há 1 mês

Dear customer,

We can confirm that another deposit (ID 501877749) has been also completed and the funds are in your account.

Regarding the third transaction (ID 503313323), kindly be advised that our payments partner has not yet received the funds. If the amount was deducted from your account, we recommend contacting your bank to request a refund.

Thanks,
Dafabet

Raio-X do Dafabet Casino

Resolvido 1258 / 1287

Valor médio $1,000

Duração média da reclamação N/A

Resposta média N/A

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