Hello,
I requested withdrawal from Boomerang-bet.io Casino for 1500 TRX on 09.10.2025.
Since that day, the withdrawal has been stuck with the status "In Pending" for over 5 days now.
I have completed all the required verification steps, and my account is fully verified. Even though everything is in order, my money is still blocked. I contacted Boomerang support several times through their support system, but they either gave me the same generic answer or simply ignored me. I never got a clear explanation about what is happening or when I can expect the payment.
It's very frustrating, because I trusted the platform and I just want to receive my winnings. I feel like I'm being ignored and the process is being delayed without reason.
I kindly ask for help to resolve this situation and to receive my withdrawal in total of 1500TRX.
I can provide screenshots of my withdrawal request, the "In Pending" status, and my KYC.
Thank you for your support.
Informação da reclamação
há 3 semanas
AskGamblers
há 2 semanas
Dear Boomerang-bet.io Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
há 2 semanas
Hello,
I got my funds today. Case is resolved.
Thank you AskGamblers!
AskGamblers
há 2 semanas
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
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