Hello. The winnings are not paid. The situation is this. I won $ 45,000. At first I was accused of a multi-account. But it is not. I passed all the checks. Although all bonuses were canceled, which I also consider a violation on their part. In the terms and conditions, a withdrawal limit of 4000 is written. $ per day, $ 10,000 per week. 40,000 $ per month. The first week paid without problems. 10,000 $ received. Now requests for payments are canceled. They write that the problem is on the side of the payment system. She rejects the payment on my part. Although from others online casino payments come without any problems to visa and webmoney.
Informação da reclamação
updating information. The first payment of $ 500 was paid.
Dear all,
We are currently working with the payment provider on the issue.
We confirm that after approving two transactions only one was successful, so the issue is still there.
Once we have an update of the fix, we will post it.
Thank you for your patience.
Hello. I received a payment of $ 500 yesterday. Thanks to everyone who is dealing with my problem. I hope my question will be resolved soon. I look forward to the next withdrawal.
Hello all,
We have received a reply from the payment provider.
The reason for the unsuccessful transaction is that the player's wallet is currently blocked. The player needs to contact the e-wallet representative to unlock the e-wallet account.
Thank you.
Hello. My wallet is not blocked. Transfers from me and to me are instantly. I attach screenshots. Yesterday's 2 transfers. And now I asked to be thrown off to make sure 100%.
And in addition, an official confirmation from webmoney.
Dear VANO0770,
Thank you for your update. We have forwarded the information to the payment team.
We will keep you posted.
Dear Bobcasino Team, I look forward to your response and hope the issue will be resolved soon.
Hello everybody. No news or messages to calm me down. The support service responds with a template that the tickets are in the queue. In the morning 04.11. I assume that the casino is deliberately delaying the payout, as it used to take 5 minutes to withdraw, I'm already starting to get very worried.

Dear Bob Casino,
Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.
Thanks in advance for your cooperation.
Cassino Bob Reclamações
- 21 de 21 resolvida
- há 1 dia resposta méd.
- há 5 dias vida útil méd. da reclamação
- 59,504 USD valor médio
-
Resolvido
Bob Casino - Withdrawal not apporved
Resolvido
Bob Casino - Withdrawal not apporved
I have a withdrawal standing out allready more then 48 hours and support agent is telling me 2 days in a row that the finacial department will aprove ...
-
Resolvido
Bob Casino - Withdrawal of €7254.50 delayed for over a week
€7,255
Resolvido
Bob Casino - Withdrawal of €7254.50 delayed for over a week
I have a verified account at Bob Casino and already made several withdrawals, which were usually processed within 2 days.Now my latest withdrawals are ...
-
Resolvido
Bob Casino - Issues with cashout
$1,500
Resolvido
Bob Casino - Issues with cashout
I have been trying to do a cashout with Bob casino for the pass to weeks of 1500 dollars and for some reason the keep canceling my request. I have ...
-
Resolvido
Bob Casino - Casino don't pay for Maxquest tournament
€40
Resolvido
Bob Casino - Casino don't pay for Maxquest tournament
Hi I am a big fan of Bobs Casino, and it hurts me to do this.SInce a month Betsoft launched a new action game on BC.To promote these games BC set up a ...
Problema com Cassino Bob?