I submitted a withdrawal request of €1000 11 days ago on Betnflix. It has been cancelled 4 times now, but the last two times it has been cancelled I have had no notification or request for further documentation. Twice they have asked for further documentation, which has been provided in a timely manner.
I'm only getting vague responses from customer support about being patient.
T&C's state that the withdrawal should be processed within 72 hours.
AskGamblers
Dear BetNFlix Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
Resolvido
$1,000
Resolvido
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