Happy New Year Askgamblers & BC game!
Name: MSA FUND
Id Number: 63406012
A withdrawal has been made in December 24, 2024 and it was in processing then the status got successful but when I check in my gcash account the withdrawal money didn't enter in my account.
I already contacted the live support in Bc Game for 5 times already but it keeps on telling that I will receive the money by January 1 I kept on waiting for the money but until now I didn't receive any. I request you AskGamblers to intervene in this matter and check my proof. Below are the details of my withdrawal and the photos that I screenshot.
Order Details:
Withdraw Amount: 29610 PHP
Order ID: F-1819297780645384919
Status: Success
Fee: 390 PHP
Created Time: 12/24/2024, 1:19:27 PM
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
Just another update: we have connected with gcash support, and they will be refunding the money to our merchant. We have credited the amount back to the user's BC account so they can withdraw it again.
Best Regards
Panda - BC.GAME
We have checked with our merchant the payment is already successful from our end and below attached is the receipt confirming the same. If you still hasn't received this please connect with your gcash support and provide them with the receipt.
Best Regards
Panda - BC.GAME
Raio-X do BC.Game Casino
Screenshot