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Permission denied error


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Por Cherryl
há 2 anos

I am writing to express my deep dissatisfaction with the services provided by BC.co, where I recently created an account and deposited a total of 20,000 pesos. My experience with this platform has been marred by a significant issue related to withdrawal of my winnings, which has left me feeling frustrated and aggrieved.

Upon creating my account and enjoying some slots on the BC.co platform, I was fortunate enough to win an amount that exceeded my initial deposit. Naturally, I wanted to withdraw my winnings, but I have encountered an insurmountable obstacle in the form of a "Permission Denied" error. This error message has prevented me from accessing my winnings and has caused considerable distress.

I have made several attempts to resolve this issue, but despite my best efforts, I am unable to find alternative methods for withdrawing my funds. The lack of clear instructions or available options for withdrawal is particularly frustrating and leaves me in a state of uncertainty about the fate of my hard-earned winnings.

I urge BC.co to promptly address and resolve this matter to ensure that customers like me can confidently enjoy their gambling experience on the platform. I kindly request that you provide clear and comprehensive instructions on how to overcome the "Permission Denied" error and facilitate the withdrawal process. It is crucial that your platform's users have access to their winnings without unnecessary hindrances or complications.

I appreciate your prompt attention to this matter and request that you rectify the situation as soon as possible. Failure to do so not only damages your reputation but also breaches the trust of your customers. I believe that a swift and effective resolution to this issue is in the best interest of both BC.co and its users.

I look forward to a positive response and the timely resolution of this matter, so I can continue to enjoy the services offered by BC.co without hesitation. Thank you for your immediate attention to this complaint.

Cassino em disputa BC.Game Casino
Motivo Outros

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User name

Dear @Cherryl,

The AskGamblers Complaint Team is kindly asking you to let us know if you consider the complaint resolved. Please note that in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name loyalty-level-2
My account is now back to normal. Thank you
User name
Hi,

Thank you! Your account permissions are now normal. Please let us know if we can assist you with anything else.

Best Regards
SAM - BC.GAME
User name loyalty-level-2
Hi Sam. My identity is already approved

Raio-X do BC.Game Casino

Resolvido 111 / 115
Valor médio $12,050
Duração média da reclamação 7 dias
Resposta média 2 dias

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