新着情報
新着情報

Ruby Fortune Casino - Delayed Withdrawal with no confirmation date provided

解決済み

苦情情報

係争中のカジノ

ルビーフォーチュンカジノ

$ 1324.48

Omnistylz カナダ
投稿日 2022年12月15日

I have been a AskGamblers community member for a very long time and would not reach out to them unless there was an issue which I could not resolve on my own. I played at Ruby Fortune Casino and was lucky enough to win some money and made a withdrawal on Friday December 2, 2022. My account was already fully verified prior to me playing. The withdrawal amounts were for $1093.72 and $230.76 CAD. Understanding that withdrawals are not processed over the weekend and must be reviewed, I contacted casino support on Friday December 9 at 6am and was told by Chantelle that the withdrawals were both approved and the payments would be in my bank account via Interac E-Transfer within 1-3 business days. Today is December 14 and when I contacted casino support, the agent said the withdrawals were both approved but there is no firm release date available. I am frustrated with this experience and would like to know when I will be receiving my withdrawals. The T&C states that withdrawals are processed after 24 hours, except on weekends, and this is 8 business days since I requested the withdrawals. Please help, thank you

Omnistylz カナダ
投稿日 2022年12月15日

Good morning AskGamblers Team, I wanted to notify you that I have just received an Interac e-Transfer transaction email at 7:10am and it appears that the withdrawal is now in the process of being completed. Thank you

AskGamblers
投稿日 2022年12月15日

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

ルビーフォーチュンカジノ 苦情

  • 4 / 19 解決済み
  • 4日 平均レスポンス
  • 1週間 平均苦情ライフ
  • 3,250 USD 平均額

トラブルがある ルビーフォーチュンカジノ?