Hi sir/mam,
In June, I deposited 30k inr in my melbet casino account . I won something and try to withdrawal. I got my 1st withdrawal on my AstroPay account. Then I try to withdrawal 2nd withdrawal I got msg from melbet Verification thing. I provide all documents. I have all . Indian ids like aadhar card and pan card these are national I'd of India. Then couple of days later I got msg from melbet casino "Dear customer, we received the information from the payment system concerning the suspicious deposits to your gaming account, therefore your gaming account will be under investigation.
Please be aware that you will not be able to withdraw your funds until the end of the investigation (180 days) and your gaming account balance will be unavailable until the end of the investigation as well" I gave my valid AstroPay account my name there. I deposited from my bank account. I have receipts also . I will share here. Both deposit and I got one withdrawal from there. I account still locked or freeze. That's why I can't share my withdrawal receipt from they. Please check attached file for more information.
AskGamblers
Dear @Aryanstark1991,
The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.
Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.
Thanks for cooperating with the AskGamblers Complaint Team.
Amount between 29000-30000 INR. In 24th of June 2023. I gave all I'd for verification. I was in live casino. Then I suddenly logged out. I asked to melbet security team they told me for suspecious deposit in my account. 5 month done but not getting single reply from them. they are fraud.
This started with verification. How can I get 1st withdrawal from melbet on 24th June? Same day I got withdrawal. I attached already in first post where I got 1st withdrawal. For 2nd withdrawal I got this issue. They are not verifying my account. File attached.
AskGamblers
Dear Melbet Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
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