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Melbet Casino - Repeatedly sent kyc documents but not approving

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苦情情報

係争中のカジノ

メルベットカジノ

理由

認証問題
投稿日 2024年2月24日

Dear askgamblers team,

I have been sending all my kyc documents with my debit card and bank statement and my pan and aadhar and my all personal details and deposit screenshots and statements and everything.

Even despite sending all the corresponding documents for verification the melbet casino didn't give my withdrawal.

I have deposited 60k inr into my wallet.

And I completed wager and placed withdrawal but they rejected stating that verification has to be completed.

But I sent the all documents but they still the melbet casino not approve my verification.

Please help me in closing my account on melbet and give refund for my last deposit or withdrawal of my wallet balance.

Attaching all the proofs from melbet.

AskGamblers
投稿日 2024年2月24日

Dear @sandhya984955,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

AskGamblers
投稿日 2024年2月26日

Dear Melbet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

メルベットカジノ 苦情

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