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Melbet Casino - I made a withdraw to my skill wallet but it’s been now 6 days

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苦情情報

係争中のカジノ

メルベットカジノ

$ 123

投稿日 2024年2月5日

Hi Askgamblers, I’m really need your help to fix my problem.

I made a withdraw to my skill wallet, and the withdraw is approved, but it’s been now 6 days, usually it’s take 10 minutes and I contacted with mails and phone, and they just have this answer:

Your request is still being processed by our specialists. We are waiting for an answer from your payment system. As soon as we receive any information, we will contact you immediately. We apologize for the inconvenience

I contact with Skrill and they said it’s belong to them they are responsible to payment and there is no problem with my Skrill wallet.

AskGamblers
投稿日 2024年2月5日

Dear @mego_99,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

投稿日 2024年2月5日

The total amount it’s 123 usd

AskGamblers
投稿日 2024年2月7日

Dear Melbet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

投稿日 2024年2月7日

Hi askgamblers , I contact with Melbet today and I explained that it’s already one week, and their answer was (Your issue is still being worked on. We recommend you apply to us via this chat later in order to receive an update regarding your issue.)

投稿日 2024年2月9日

Hi AskGamblers , thank you so much my problem solved, they rejected the transaction, and I made a new one and I received fast like usual, thank you for your help I do really appreciate

AskGamblers
投稿日 2024年2月9日

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

メルベットカジノ 苦情

  • 17 / 32 解決済み
  • 1日 平均レスポンス
  • 5日 平均苦情ライフ
  • 1,903 USD 平均額

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