On the 1st of December 2024, I made a deposit of N67,359.78 to the account number details provided to me by MelBet, since I made the deposit on the 1st of December 2024 till this month 11 January 2025, I still haven’t received the payment as a refund or credited to my gaming account. They have been giving me excuses about their specialist working on it for the past 40 days, no updates from them, just giving excuses.
苦情情報
Hello Dothunz!
We are very sorry to hear that you are encountering this problem. To resolve this situation more quickly, please provide me with the following information:
Client ID:
Email: (From your Melbet account)
Country:
Payment: (name of the payment system)
Once I receive this information, I will immediately forward it to the appropriate department to further resolve this issue.
Best regards,
Melbet team.
Client ID- 996141977
Email- < email removed >
Country-Nigeria
Payment- OPay
askgamblers, as you can see, it’s been over 48 hours after dropping my they asked for my details and still haven’t received any response from them, no response from them from the past 48 days now, this people are clearly frauds, took my deposit and made sure it didn’t reflect without no explanation for 48days.
Hello Dothunz!
Thank you for providing all the requested information.
I have forwarded all the information to the relevant department and as soon as I receive any response, I will let you know immediately.
It’s a pity that your problem is being solved for such a long time, but I ask you to be a little more patient and wait for the final result.
This is just the same response have been receiving all this while, at AskGamblers don’t be deceived by this, nothing is actually being done, for the past 50 days now, no update from them, just this same robot message.
Hello Dothunz!
We are really sorry that you have to wait for such a long time. After you provided your banking information on January 14, 2025, our payments department continues to work to resolve the issue. I want to assure you that we are doing everything possible to sort out this problem as quickly as possible.
As soon as I receive an update on your case, I will let you know immediately.
So far so good, I still have not received my refund, I just think they are stalling because have been receiving the same messages over and over again, I was told to drop my bank details for refund which isn’t the first time they’ve asked for that information, today makes it the 54th day and yet I still don’t know the whereabouts of my deposited funds.
Dear, Dothunz!
We understand your disappointment. Thanks for your patience waiting for a solution to your problem. Our experts do everything possible to understand this problem. As soon as I get some kind of information, I will contact you immediately.

Dear Melbet Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.
Thanks in advance for your cooperation.
Dear, AskGamblers.
At the moment, we expect an answer from the payment system as soon as we get any information, I will immediately inform about this here in the complaint.
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