Dear Tony Moach,
On behalf of the entire 7Bit Casino Team, we would like to extend our sincere apologies for the inconvenience and misunderstanding you have recently faced.
Our Casino has been experiencing some technical issues with cryptocurrency transactions, specifically through our provider CoinsPaid, which has resulted in delays in processing withdrawals.
As for the moment, the issues have been successfully resolved. Your funds are processing by the Payment System Provider and should be in your wallet shortly. Nevertheless, even if your withdrawal will be labeled as "Failed" our Finance Team will do as many attempts as will be needed until the transaction will proceed successfully. We would like to assure you that the Casino is not interested in claiming the fair winnings of our Players. We want the rightful owners to receive their prizes and this is the way it will be done. Once again, our team sincerely hopes for your cooperation and patience until the withdrawal will be done.
If you have any further questions about your case, please don't hesitate to reach out to our Support Team. They are available around the clock and will be happy to provide you with any updates.
Kind regards,
7Bit Casino team.