13 July 2 weeks ago was playing online pokies and decided would try out bonus which said 100 free spins, but spins didn't load after several attempts, I tried to cancel the bonus due to spins not working, but instead, I accidentally pressed forfeit bonus, it took all my credit, everything, I the joined the chat and explained what had happened and was told they could not reverse, chat continued and I was told my account was being closed for threats. I recently got an email saying they would return funds back to my account, checked several times account is closed, and several emails were sent still no reply weeks later.
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Dear Spin Away Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
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