Slottica Casino - Deposit of INR 25000 is missing

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Slottica Casino

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₹ 25000

Veröffentlicht am 16. Februar 2023

I have made a deposit of INR 25,000 through the payment mode of phone pe UPI The amount has been successfully debited from my end but the funds have not been credited into my gaming account.

I have also provided all the relevant payment proofs and UTR number to them but still it's almost 3 days now my funds have not been credited to my gaming account.

Please find the attachments of payment proof below.

AskGamblers
Veröffentlicht am 18. Februar 2023

Dear Slottica Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Veröffentlicht am 20. Februar 2023

Hello dear All) thanks for contacting us.
We didn't receive this deposit.

Earlier, the player contacted us about this.
We've requested a written response from the payment provider.

Dear HARSHHARSH, you can also contact your bank about your funds. Because they didn't come to us.
Best regards,
Slottica Team

Veröffentlicht am 21. Februar 2023

i have already contacted my bank account the trasaction has been full confirmed and succesfull from my end i just kindly ask you to request your payment provider for the settlement proof i have attched all proofs already . And if u have not recieved funds then please contact and ask for paymemt settlement from your payement provider

AskGamblers
Veröffentlicht am 24. Februar 2023

Dear Slottica Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Veröffentlicht am 28. Februar 2023

Hello dear All)
On February 24, the payment provider confirmed the transaction and this amount was credited to the game account HARSHHARSH.
Dear HARSHHARSH, sometimes technical nuances may happen. Thanks for your patience and understanding
Best regards,
Slottica Team

Veröffentlicht am 28. Februar 2023

Thanks the case can be closed now

AskGamblers
Veröffentlicht am 2. März 2023

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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