Rabona Casino - Can't withdraw my money

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Unseriöses Casino

Rabona Casino

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€ 300.5

Veröffentlicht am 18. August 2023

Hi, Rabona won't withdrawal, Mastercard failed, bank transfer failed and funds was given back to account. Customer support just copy paste answers.

I first tried Mastercard withdrawal( same as deposit method). It failed and they ask to bank transfer, I used correct iban and bank details, and after 4-5 days funds are back at account, then asked to mail them bank details to they will manually withdrawal money and I didn't get any answer.

Please help me!

AskGamblers
Veröffentlicht am 21. August 2023

Dear Rabona Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Veröffentlicht am 21. August 2023

Dear all,

Thank you for reaching out.

We would like to inform you that the payment was processed from our side today after a manual payment. Please accept our sincere apology for the inconvenience caused.

Best regards,
Rabona.com

AskGamblers
Veröffentlicht am 25. August 2023

Dear @gregor5155,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

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