Veröffentlicht am 15. Februar 2023
Hello, I have the following problem with the Ohmyspins casino. I deposited €7000. I had an account balance of 11000€. Then I was paid 6x €800. Suddenly the account was blocked. suspected fraud. I should upload proof of address, photo ID, payslip etc. I did this. The verification takes a long time. Always 1-2 weeks. Then the message, another document is missing. Even some that I have provided. In addition, withdrawals were made, which demonstrably never arrived in my account. The current account balance at Ohmyspins is no longer correct. I'm missing withdrawals over €7,000 I write to customer service every day and get the same answer every day that it will be processed as quickly as possible and that you are informed.
