Hi it’s been 1 or 2 months they keeps my withdrawals they want from me lost of documents I already send them im always contacted them they says no updates yet they just making excuses they want a picture next to my face I already send my passport and they approve everything then they want a mobile ownership belongs to my name to carry out further verification and its been 1 months they not giving my anything just says no updates yet
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Dear @maria00,
The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed payment/s.
Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.
Thanks for cooperating with the AskGamblers Complaint Team.

Dear MrVegas Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
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