Hi, I've made an withdraw request 3 january. After the 14 working days I asked about my withdraw and there were nothing to update no info or nothing. Just wait, a week went by and I asked again then on of the customer servants told me that it would be paid that day of tomorrow. Nothing. I asked several times and no info at all. I waited 7 weeks, then servant told me that I have to play an amount which was 100€ and I played it straight away. Nothing happens.
I asked again, the answer was again that I have to play. This time 50€. Nothing.
Now I have played over 500€ of my WINNINGS which still isn't enough. I'm an inactivated player in their books because I didnt play after the withdraw, no one told me to play in seven weeks, hah. And I played 17.1 over 1000€.
This is my third withdraw from this and none of them have been easy or in the promised time. I won such a big amount that I have to do 8 withdrawals more. (max 1500€/week) but already three have taken over 5 months and I haven't got anything from this last one.