I opened an account about 1 week ago. Deposited 100 Euros and my current balance is now 2829,74 Euros.
I tried 2 verify my account but when I uploaded the required documents, I was told that there was a technical issue and I should contact the support line. I reached the live chat and was here asked to attach the documents to them and they would forward it to the financial department.
The day after I was unable to reach the live chat. It seems to have been shut down, and I cannot reach it from device or computer, logged in or not. The support mail registered on the site is [email protected], but it is not possible to write to this address as it does not exist. I also tried to send a mail to the support group when I was logged on the site, but it now say that I have been “restricted fro creating a ticket”.
It seems very suspicious that I am able to reach the live chat one day and the all of a sudden all contact is impossible.
I hope you can help me