Cassino Syndicate

Syndicate Casino - My bank statement was rejected without giving reasons

€50

I've been trying to verify my account since the end of February without success. According to the casino's rules, bank statements from the last 90 days are permitted to verify the address. I sent such a document. It was rejected without giving reasons. The same document was accepted by all casinos I played at, including dama nv group casinos. I then sent 3 emails asking me to explain the reasons for the rejection, but received no response. I'm now looking forward to the casino's response to this complaint.

Syndicate Casino - My withdrawal of 2100 Eur is pending since Friday

I requested a withdrawal on the 10/11/23 and have not received my withdrawal of 2100.

I have been on there on line chat and all I keep getting is it takes 24 hours. It's now 5 days and I still have not received my withdrawal.

I have mailed them so many times and keep been told the same thing and that there is a high load of withdrawal at present

Syndicate Casino - Verification too long

€2100

Hi , I don't like to make complaints but my verification to that casino takes a long time. I sent all my documents from 12 / 10 and most of them still pending. Only my ID decline and they sent me email. I sent them again my ID and get accepted. The rest still pending. I don't have any problem with casino but I worry about this. If 1 document is declined, why should I have to wait another 5 days ? Thanks

Syndicate Casino - Cashout problem

Hi;

I made a withdrawal with bitcoin on 12 January, and they said to me it takes 5 banking days.

And today 21 January there is no action. I contact customer support several times but no specific answer about it.

They just say wait. Yes, I've waited for 9 days.

My account is fully verified, and deposit with bitcoin and cashout with bitcoin too.

It's only 100 euros, why it takes too long?

I hope it s gonna be faster solution after they read this.

Thanks.

Syndicate Casino - Delaying Payment and removing skrill

€100

I have a fully verified account with Syndicate casino and I am having issues withdrawing my funds.

I deposited with Skrill and withdrew using the same method. I was then asked for verification of my Skrill account which I uploaded - I then went to make the withdrawal again and Skrill had vanished from the options. Chat could not tell me why.

I have previously used card to deposit so I withdrew my money via card and they have declined it. I have been on chat and emailed them but they cannot give me a reason as to why and they are now ignoring me.

This is for a very small amount of money. I do not know why they allowed me to use Skrill to withdraw once and then deleted that option, I was under the impression they were meant to offer the same deposit and withdrawal method to avoid money laundering.

Syndicate Casino - Not willing to help accordingly with missing deposit

€70

I deposited $100 via Neosurf 48 hours ago. I have sent screenshots of the voucher that I used and also the proof from Neosurf that the money went into Syndicates account. The funds have not been deposited to my account as yet.. I have told Syndicate how to contact Neosurf to get the proof of deposit but they are not interested and tell me that they are investigating the matter. It is not good enough to just keep customers waiting this long. If I can contact Neosurf and find out who the money was paid to then so can Syndicate! Bad customer relations.

Syndicate Casino - Troubles requesting a withdrawal

$100

I have attempted to withdraw from syndicate casino 4 times now to skrill. Each time my withdrawal is cancelled. I am fully verified.

When I seek help on chat or email they seem to think I am attempting to withdraw via bank transfer but I am not (see screengrabs attached).

I am at a stalemate now. I deposited with skrill and wish to withdraw with skrill and the email does not seem to accept I have never attempted to use a bank transfer? So they advice they are giving me is not relevant and I am currently stuck in this endless loop with the casino where they are giving me irrelevant information.

Please can askgamblers help mediate this so we can get this issue resolved.

Thank you.

Syndicate Casino - Delayed Withdrawal

€70

On the 4/12 I performed a withdrawal to Credit card of 1500.15. After a few days, I received saying it was approved. I waited for my funds nothing. After having to contact this casino I had to submit my bank statements to prove I had not received the payment which I submitted.
It is now the 15/12 and I am still getting the same stock standard responses that the relevant department is working on it......not getting anywhere
'

Syndicate Casino - Waiting too long for my withdrawal

$1500.15

I made a withdrawal of $150 on the 22/10 the withdrawal was reversed back to my syndicate account on the 30/10 and I was told there was a tec issue and I would have to withdraw it again so I did on the same day it has now been a week again and still hasn’t been paid I get told to wait but not what the problem is Just that it could be a problem with the payment provider or the bank but they don’t know I just want to know that my withdrawal will be paid and when

$150

Estatísticas de Reclamações

Resolvido 25

Valor médio $ 810

Duração média da reclamação 7 dias

Resposta média 1 dia

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Avaliação do jogador

8.9/10 ● 278 revisões

Principais avaliações de nossos jogadores

torsun8

10/10

My account was verified super quickly, and my withdrawal was processed right after. I appreciate the efficiency here—makes everything so much more convenient. I recommend Syndicate and will play here further

Hello torsun8, We’re delighted to hear that your account verification and withdrawal were processed quickly! Efficiency is key, and we’re glad you had a smooth experience. Thank you for recommending Syndicate! If you need assistance, don’t hesitate to reach out to our support team via chat or email.

Cassino Syndicate há 1 ano

diguziy23

10/10

I had a fantastic experience with this service! The support team was incredibly helpful when I needed assistance with a withdrawal. They guided me through the process quickly, and I received my funds without any hassle. I’m beyond satisfied with the professionalism and efficiency provided.

Hello diguziy23, We’re thrilled to hear about your fantastic experience! It’s great to know that our support team was able to assist you promptly and efficiently with your withdrawal. If you need any further help, feel free to reach out to our support team via chat or email.

Cassino Syndicate há 1 ano

marko51

10/10

I’m usually skeptical about how fast verifications are, but here it was genuinely quick and easy. My withdrawal was approved within hours, and I got my funds shortly after. It’s refreshing to find a casino where the process is actually as smooth as advertised!

Hello marko51, We’re glad to hear that your verification and withdrawal were processed quickly! We aim for a smooth experience, and we’re happy to have met your expectations. If you need any further assistance, don’t hesitate to contact our support team via chat or email.

Cassino Syndicate há 1 ano

hristin7

10/10

My withdrawal was processed incredibly quickly, far exceeding my expectations. The entire experience was smooth and efficient, which has definitely earned my trust in this site. I feel confident returning here, knowing I can rely on their service time and time again!

Hello hristin7, We’re thrilled to hear that your withdrawal was processed quickly and exceeded your expectations! Providing a smooth and efficient experience is our top priority, and we're glad to have earned your trust. We’re confident that you’ll continue to have a great experience with us in the future. If you have any questions or need further assistance, don’t hesitate to reach out to our support team via chat or email. We’re always here to help!

Cassino Syndicate há 1 ano

kristin7878

10/10

Fast and efficient service! My account was verified quickly, and I received my funds without any delays. Really pleased with the reliability and speed – it’s exactly what keeps me coming back!

Hello kristin7878, We are thrilled to hear about your positive experience! Fast and efficient service is what we strive for, and we’re delighted that your account was verified quickly and funds were received without delays. Your satisfaction is what keeps us motivated—thank you for choosing us! If you have any unresolved questions, please feel free to contact our support team via chat or email. We’re always here to help!

Cassino Syndicate há 1 ano

aserduk862

10/10

Syndicate Casino's winning streak had me hooked. Their games, especially slots, had me entertained for days. Rapid withdrawals and responsive customer service. It's a gaming experience I can't get enough of!

barefootinga

10/10

I found my new gaming haven in Syndicate Casino. Their game selection, especially slots, ensured endless enjoyment. Add to that their rapid withdrawals and customer-first attitude, and I was sold. A quick verification process was the cherry on this gaming cake!

sokir

10/10

Syndicate Casino introduced me to gaming bliss. Their site's ease of use was refreshing. But the highlight was their quick withdrawals and attractive bonuses. Not to forget the exceptional customer service. Syndicate's combination of efficiency and entertainment is a game-changer!

zlatan777

10/10

Syndicate Casino's formula for success left me thoroughly impressed. Their seamless system made gaming hassle-free. With an impressive game array, especially slots, and a responsive support team, I was all smiles. And those lightning-fast withdrawals? Pure icing on an already sweet cake!

inessalari