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Cassino Bob

Item: Cassino Bob
Rating: 7.5
Author: Ligia G.

Nossa classificação CasinoRank

7.5/10

CasinoRank

Classificação dos jogadores 240 Avaliações

8.4/10

240 Avaliações

Tempo de resposta às reclamações 23 Reclamações

1 dia média 23 Reclamações

O que gostamos

Prazos de retirada de 0 a 2 hora
Vários métodos de retirada
Disponível para celular

O que não gostamos

Número limitado de jogos de mesa
Suporte via chat online indisponível em português

Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.

Ligia G.

Detalhes de Cassino Bob

Aqui você encontra todos os detalhes sobre esse cassino.

Geral
Pagamentos
Jogos
Jogo Responsável
Atendimento ao Cliente

Website

https://www.bobcasino.com/pt

Estabelecido em

2017

Licenças

Malta Gaming Authority

Empresa

N1 Interactive Ltd. Casinos

Programa de Afiliados

Playamo Partners

Idiomas

Inglês, Finlandês, Alemão, Norueguês, Polonês, Português, Espanhol, Francês, Russo, Japonês, Chinês

Tipo de Cassino

Jogo Instantâneo, Celular

Métodos de Depósito

Skrill, Visa, MasterCard, Maestro, Neteller, Paysafe Card, Trustly

Taxas de Depósito

Não

Métodos de Saque

Skrill, Neteller, Visa, MasterCard, EcoPayz, Trustly, Bank Wire Transfer

Taxas de Saque

Não

Limite de Saque

4.000 €/$/£ por dia, 10.000 €/$/£ por semana e 40.000 €/$/£ por mes

Moedas

Dolar canadense, Euro, Coroa norueguesa, Dólar neozelandês, Zloty polones, Rublo russo, Dólar americano

Tempo Pendente

0 a 2 horas

Tempos de Saque

Carteiras Eletrônicas 0 a 1 hora
Transferências Bancárias 1 a 7 dias
Pagamentos com Cartão 1 a 5 dias
Saques aos Fins de Semana Não
Ganhos de Jackpot Progressivo None

Provedores de Jogos

Amatic Industries, Authentic Gaming, Big Time Gaming, Booming Games, Betsoft, Amusnet, Elk Studios, Endorphina, Evolution Gaming, iSoftBet, Kalamba Games, NetEnt, Nolimit City, Play'n GO, Pragmatic Play, Push Gaming, Games Global, Quickspin, Red Tiger Gaming, Relax Gaming, Sthlm Gaming, Thunderkick, Wazdan, Yggdrasil Gaming

RTP

Auditado publicamente

RNG Testado

Não

Jackpots Progressivos

Não

Recurso de Histórico de Jogo

Não

Ferramenta de Limite de Depósito

Sim

Ferramenta de Limite de Aposta

Sim

Ferramenta de Limite de Perda

Sim

Ferramenta de Limite de Tempo/Sessão

Sim

Ferramenta de Autoexclusão

Sim

Ferramenta de Pausa/Tempo de Descanso

Sim

Ferramenta de Reality Check

Sim

Teste de Autoavaliação

Sim

Bloqueio de Saque

Não

Participação em Registro de Autoexclusão

Não

Chat ao Vivo

24/7

Suporte por E-mail

[email protected]

Seção de Perguntas Frequentes

Não

O Cassino Bob é um cassino online com jogos desenvolvidos pela NetEnt, Playson, Betsoft, Endorphina, Yggdrasil, entre outras empresas. Os jogadores têm acesso instantâneo a todos os jogos direto em um navegador ou por meio do cassino para celular do Cassino Bob. O site aceita transações em moedas convencionais e também aceita bitcoins, além de estar disponível em vários idiomas. O Cassino Bob é licenciado e regulado pela Autoridade de Jogos de Malta (Malta Gaming Authority).

Países e territórios restritos

Ao criar uma conta no Cassino Bob, algumas restrições devem ser observadas. A lista completa pode ser acessada em "Mais detalhes do cassino".

Jogos virtuais

O Cassino Bob tem uma vasta seleção de caça-níqueis de vídeo e os jogadores podem escolher entre títulos produzidos pela NetEnt, NextGen Gaming, Betsoft e outras reconhecidas desenvolvedoras de jogos. Os jogos podem ser categorizados por fornecedor ou encontrados por meio do mecanismo de busca. Entre os mais populares do cassino estão os caça-níqueis Starburst, Aloha! Cluster Pays, Fruit Warp, Creature from the Black Lagoon.

Para aqueles que preferem jogos de mesa, o site oferece opções de Blackjack e Roleta, como a Roleta francesa e o Blackjack europeu. Há também uma seleção de vídeo pôquer que inclui: Joker Poker, Five Draw Poker, entre outros.

Jogos ao vivo

Os jogos ao vivo no Cassino Bob são desenvolvidos pela Evolution Gaming e estão disponíveis com um crupiê real 24 horas por dia. Isso inclui Roleta, Pôquer de três cartas e Blackjack, por exemplo.

Jogos para celular

O Cassino Bob também oferece jogos para celular totalmente otimizados.Isso significa que eles podem ser acessados de um navegador de celular usando smartphone e tablet.

Suporte

Os jogadores que precisarem de assistência podem usar o suporte via chat online do cassino, aberto 24 horas por dia, 7 dias por semana. No entanto, o recurso não está disponível em português. Outras formas de suporte incluem um formulário de contato online.

Segurança e imparcialidade

O Cassino Bob adota a criptografia SSL para garantir que informações pessoais e financeiras dos jogadores sejam mantidas em segurança em todos os momentos.

Um gerador de números aleatórios também é utilizado para garantir segurança aos jogadores e resutados imparciais.

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Cassino Bob. Saiba mais sobre reclamações.

Mostrar todas as reclamações

Enviar reclamação

Bob Casino - Persistent Issues with Withdrawal Requests for Over Two Months

For the past two months, I've been experiencing persistent issues trying to withdraw €2,000 from my BobCasino account. This is particularly concerning as my account is fully verified, and I had no issues with withdrawals prior to this period. Each attempt to withdraw results in the system canceling the request, displaying the message 'Withdrawal request canceled.' Despite following the given advice to retry, the issue remains unresolved.

The prolonged delay of two months in accessing my funds is excessive and highly inconvenient.

As a verified account holder who previously had successful transactions, I urgently require assistance to resolve this situation and ensure the successful withdrawal of my funds.

Resolvido

€2000

Bob Casino - The winnings are not paid

Hello. The winnings are not paid. The situation is this. I won $ 45,000. At first I was accused of a multi-account. But it is not. I passed all the checks. Although all bonuses were canceled, which I also consider a violation on their part. In the terms and conditions, a withdrawal limit of 4000 is written. $ per day, $ 10,000 per week. 40,000 $ per month. The first week paid without problems. 10,000 $ received. Now requests for payments are canceled. They write that the problem is on the side of the payment system. She rejects the payment on my part. Although from others online casino payments come without any problems to visa and webmoney.

Resolvido

$35000

Bob Casino - Withdrawal not apporved

I have a withdrawal standing out allready more then 48 hours and support agent is telling me 2 days in a row that the finacial department will aprove my payment shortly. My acoount is verified, all documents are approved and I did not use bonuses for my winnings.

I hope they will solve my problems shortly, because this not a fast cash out like they promise on their website.

Resolvido

Bob Casino - Withdrawal of €7254.50 delayed for over a week

I have a verified account at Bob Casino and already made several withdrawals, which were usually processed within 2 days.

Now my latest withdrawals are stuck for over a week and still pending. I already contacted the support twice, but they only told me to wait and that they forwarded my request to the payment department. The payment department never replied and no one can give me an approximation of when I can expect my money.

It's a shame their support can't handle this and they are forcing me to come here and try to resolve this.

Resolvido

€7254.5

Bob Casino - Issues with cashout

I have been trying to do a cashout with Bob casino for the pass to weeks of 1500 dollars and for some reason the keep canceling my request. I have proof of the history and cashout and documents which has been approved by them. They keep saying that my withdrawal was cancel by user which I never did and or other, which when I text them, they say to try withdrawing again. Then they will say that the cashout method was not used in my region.

Resolvido

$1500

Bob Casino - Casino don't pay for Maxquest tournament

Hi I am a big fan of Bobs Casino, and it hurts me to do this.

SInce a month Betsoft launched a new action game on BC.
To promote these games BC set up a sort of free roll tournament. with real cash prices
Each tournament has an end date,
When u play each account gets an user ID . ( once you played a game, this id-user is yours foreverytime you play the game.and so i became User 5073326

They first started out with 2 big tournaments with each 10 winners (€500 for the winner - €10 for the number 10)
It was new so i played and became 5th . so i won €40 not bad .

It's been 1 weeks ago since i won .
but i havent received any money

I contacted with support. and they said that i had to wait for a little bit.
So i waited but still nothiing.
Then came agent Logan who said that it took a week to pay the winners so he adviced me to wait again and contact them again over a week.
I waited a for a week and got back to support. and yes you can guess it .
Now they said that the problem lays at the finance team. and they will send a email with information to me when they know more.

i spoke to a few more agents and thy all gave me the same answer.

Till this day i havent received a mail nor money on my account.

i am glad i made some printscreens of the result.

I am sorry to say this.but .

If think this is realy bad of them.

P.A

Resolvido

€40

Bob Casino - Waiting for weeks on a Max Quest Tournament prices

Hi I am a big fan of Bobs Casino, and it hurts me to do this.

SInce a month Betsoft launched a new action game on BC.
To promote these games BC set up a sort of free roll tournament. with real cash prices
Each tournament has an end date,
When u play each account gets an user ID . ( once you played a game, this id-user is yours foreverytime you play the game.and so i became User 4965595

They first started out with 2 big tournaments with each 10 winners (€500 for the winner - €10 for the number 10)
It was new so i played and became 9th . so i won €20 not bad .

the other tournament i did better and became third (€150)

after these big price tournaments they started to orginize the same tournaments but with smaller prices ( €150 for the winner and €5 for the nr 10.)
I won the tournament and so €150

makes a total of €320,00

It's been 3 weeks ago since i won the first tour.
but i havent received any money, instead i didnt received nothing from al the 3 tournaments.

I contacted with support. and they said that i had to wait for a little bit.
So i waited but still nothiing.
Then came agent Logan who said that it took a week to pay the winners so he adviced me to wait again and contact them again over a week.
I waited a for a week and got back to support. and yes you can guess it .
Now they said that the problem lays at the finance team. and they will send a email with information to me when they know more.

i spoke to a few more agents and thy all gave me the same answer.
Even agent MARIO (very rude) our conversation wasnt done , but he said " my shift is done i will put you on hold so you will get a new agent who will help you." (like REALY?)

Till this day i havent received a mail nor money on my account.

i am glad i made some printscreens of the result.

I am sorry to say this.but .

If think this is realy bad of them.

P.A

Resolvido

€320

Bob Casino - Stalling on €8,000 payout for over a week

Deposited eur6200 with Mastercard one night on several deposits total. Deposited with Mastercard becuse they stated they pay winnings to Mastercard from my country, Sweden.

Won back on last deposit. Ended up 7-8000k. First I had to wait several days pending on my cashout. Then after complaining they say they cant pay out or refund to Mastercard.

They say I should use bank transfer.

Did this on wednesday 23 eur4000 max as they told me on wednesday. Accepted on thursday. Then another eur4000. They told me 5 business days wait. (its IBAN and EUR so never takes more than a day if they pay (eu regulations))

I had a feeling right from the beginning this will be stalling.

So now Im here on day 6 for bank transfer. Plus the stalling on mastercard. No money and live chat cant connect me with payout department. Not even give me a mail to them. They dont communicate with players. And no timetrame.

Bob, refund my eur6200 mastercard deposits. You can do that.

Then wire the rest.

You are not helpful at all.

Resolvido

€8000

Bob Casino - Blocking my account claiming self-exclusion when there is none

Hello,

I hope askgamblers.com will help me to solve the problem with N1 casinos group: Bobcasino, N1casino.com, spiniacasino.com, euslot.com and betchan.com. They all set self-exclusions on my account without my permission. Or maybe their system is not safe for players and someone else operated on my accounts.

I will start from saying that last year (2018) I set limits on bobcasino till November. When my self-exclusion ended I asked to reopen my account. After a few e-mails with requests I got info that my account was active now (Nov 28, 2018). When I tried to log in a pop-up info jumped with message: "You have set self-exclusion limit etc.." and I could not log in. After a few emails they told me I had probably self-exclusons in other casinos and could not log in until they end. I denied I had no limits anymore in any of the MGA licence casinos. The bob team told me to write an official email with request to open my account. So I did. I got info back that they could not reopen my account - see attached files nr 1 and 2 with the emails with bob casino support.

What is more funny I was trying to register at other N1 casinos: N1casino (Oct 31, 2018), spinia.com (Jan 31, 2019) and euslot.com (March 20, 2019).

Each time after registration my account was blocked with information that I set self-exclusion limits which is not true. I asked for explanaitions but either got no response or short info that I have self-exclusion.

The most annoying thing is that I could play without any problems in betchan.com (N1 casinos licence) untill today (March 29, 2019). I made many deposits and withdrawals without any problem. But today I coud not log in, just saw info: "You have set self-exclusion limits..." Are they serious? Who makes self-exclusions on my account? Do they have errors in their system?

I emphasise that I HAVE NO self-exclusions at any of the MGA casinos (like casinoeuro.com, betsson.com, unibet.com and many more) and would like to know why N1 casinos blocked all my accounts?

Have a look at my last e-mail sent to bobcasino support (file nr 3) on March 21, 2019 and still without any response.

Please askgamblers help me to resolve this case with N1 casinos.

Best regards,

xman07

Resolvido

Bob Casino - Self Exclusion issues

Last tuesday (26 march 2019 ) i started playing on a couple of N1 interactive Ltd casino's (Spinia, Euslot, N1casino and Betchan). I created accounts on all of these casino's and started depositing. Whenever i deposited I already made sure i set a deposit limit (50 euro) to prevent losing too much. I know i have a gambling problem and already have self excluded myself on a lot of casino's but with this brand/license i could still open an account. While playing these casino's I found out that I was losing too much so i set a self exlusion forever (based on gambling problem) on Betchan on tuesday 19:29 pm. About an hour later I created an account on Bobcasino (also a N1 interactive Ltd casino) and to my surprise I was not self excluded or anything. I contacted support and they told me that i could deposit and i started playing again. (this was not what i suspected) The problem was that i played a LOT the upcoming days even though i was self exluded by this casino under the N1 interactive Ltd license. I lost a lot of money and made one withdrawal yesterday. Today, when i wanted to login on bobcasino (or any other casino under this license) I saw the message stating (self excluded) and i could not login. My other accounts were also self excluded on the other brands.

I directly contacted bob casino support to find out what happend( ive been playing for three days and now see my account blocked). They told me ive set a self exclusion period forever on N1 interactive limited Ltd license 3(!) days ago and was not be able to play. But i could! Why was I able to play when i deliberately asked to self exlude myself forever on this casino's license. They only blocked me until I made a small withdrawal (which they payed out) but not when I was losing a lot of money. If I was self excluded for all casino's under that license (what they told me via chat, see attachment) I shouldnt be able to play and should get a full refund of all my deposits since then. I contacted support and they told me the issue was passed on to management but this is some serious flaw in their self exclusion program.

Self exclusion because of a gambling problem is a serious thing and if the guy in livechat can tell me my account was self excluded 3 days ago i should not be able to sign up or even deposit on this site.
please help me, i think this casino has made a big mistake letting me open an account and deposit especially when i self excluded myself forever on the same license on a other site.

Resolvido

€1850

Estatísticas de Reclamações

Resolvido 22

Valor médio $ 56,897

Duração média da reclamação 6 dias

Resposta média 1 dia

Avalie este cassino

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Avaliação do jogador

8.4/10 ● 240 revisões

Principais avaliações de nossos jogadores

Ngens1s

há 7 meses

10/10

Been here nearly two weeks and I’ve had mostly good experiences. The platform is stable, and I’ve won and withdrawn without any issues. Their customer support is polite and professional. That said, it would be nice to see more regular tournaments or challenges.

Hello Ngens1s, We're so happy you've had mostly good experiences with us over the last two weeks! It's great to hear that our platform is stable and you've been able to win and withdraw without issues. We also appreciate your feedback about wanting to see more regular tournaments or challenges. We've noted your suggestion as we're always looking to add more exciting events for our players. All the best, Bob Casino Team

Cassino Bob há 4 meses

lilian555

há 7 meses

9/10

I play mostly on my laptop in the evenings, and this casino has a clean layout and quick response time. I’ve made several withdrawals to my crypto wallet without issue. The only downside is that their welcome bonus expires pretty fast if you don’t use it right away.

Hello there, lilian555! We're so glad you're enjoying your time at Bob Casino! It's fantastic to hear you find our layout clean and our response time quick. We're also happy you've made several withdrawals to your crypto wallet without any issues. We have noted your feedback about the welcome bonus expiring fast and appreciate your valuable input. Thanks for your kind words! Bob Casino Team

Cassino Bob há 4 meses

Efonika

há 8 meses

9/10

I withdrew my $90 winnings and it hit my account super quick, less than a day. But honestly, the bonus terms are a little confusing. Took me forever to clear them, but I still ended up with $30 in cashback. Still, pretty good experience overall. 😅

Hello Efonika, We're so glad you had a positive experience with us! It's fantastic that your $90 withdrawal hit your account super quickly, in less than a day. We appreciate you mentioning the $30 in cashback and are happy that the overall experience was good for you. We'll take your feedback about the bonus terms being confusing to heart, as we are always working to make them clearer for our players. Best regards, Bob Casino Team

Cassino Bob há 4 meses

Yanink11

há 8 meses

9/10

I tried a few slots here, got some decent wins. Nothing crazy, but fun, you know? Cash outs were quick, but I just wish there were more game options. If they added more table games, I’d be here even more often. Still, no complaints so far.

Hello Yanink11, We're glad to hear you're having fun and getting some decent wins! It's great to know our cashouts are quick for you. We appreciate your feedback about adding more game options, especially table games. We'll definitely keep that in mind as we expand our library! Thanks for your kind words! Bob Casino Team

Cassino Bob há 5 meses

Tincert1ni

há 8 meses

10/10

Honestly, I didn’t expect customer support to be this quick. I had a question about my bonus (had no clue how to use it lol) and they replied in like 10 mins. Fast, friendly, and helpful! Not to mention, their slots are pretty cool. Small wins here and there, nothing crazy, but fun.

Hello Tincert1ni, We're so happy to hear that our customer support exceeded your expectations! It's fantastic that we were able to answer your question and help you use your bonus so quickly. We're also glad you're enjoying our cool slots and having some fun. Thanks for your kind words! Bob Casino Team

Cassino Bob há 5 meses

Binderman

há 8 meses

10/10

They mention a license, but there’s little clarity on dispute resolution or player recourse. No links to regulatory bodies either. I haven’t had issues personally, but more transparency would be good. Especially for international users.

Hello Binderman, Thanks for your honest feedback. We're glad to hear you haven't had any issues personally, and we appreciate you raising the need for more transparency. We understand that having clear information on dispute resolution and player recourse is crucial, especially for international users. We'll take your suggestion to add links to our regulatory bodies to heart. We're committed to making our site more transparent so all players feel secure. All the best, Bob Casino Team

Cassino Bob há 5 meses

Preston98

há 8 meses

10/10

I play at a lot of different casinos, but this one has my favorite layout. It’s easy to filter slots by provider or features, and the site remembers where you left off. Makes hopping between games super easy. Oh, and I finally hit a 1000x multiplier last night!

Dear Preston98, That's awesome to hear! We're thrilled Bob Casino has your favorite layout among the many casinos you play at. It's fantastic that our easy filtering and "remember where you left off" feature make hopping between games super simple. And a 1000x multiplier hit is incredible—huge congratulations on that big win! Keep enjoying those spins, Bob Casino Team

Cassino Bob há 6 meses

Klav4

há 9 meses

10/10

The cashout speed alone makes Bob Casino worth it. I've cashed out multiple times without any headaches. Plus, the games are genuinely fun, not just endless money grabs. My only negative is that the mobile version sometimes logs me out randomly, which gets annoying.

Dear Klav4, We're really glad to hear that our cashout speed makes Bob Casino worth it for you! It's fantastic that you've experienced headache-free withdrawals and find our games genuinely fun. We've noted your feedback about the mobile version randomly logging you out; we know that can be annoying and we're always working to improve stability. Thanks for your valuable input! All the best, Bob Casino Team

Cassino Bob há 6 meses

Mikesa

há 9 meses

9/10

Overall, a very trustworthy casino! Payments and withdrawals are easy and quick, and the customer support really makes you feel valued. The games offer good returns and plenty of excitement. My minor complaint is that the mobile site layout could use some improvement.

Dear Mikesa, What a fantastic review! We're thrilled you find Bob Casino very trustworthy. It's great that payments and withdrawals are easy and quick, and our customer support makes you feel valued. We're also happy our games offer good returns and excitement. We've noted your feedback on the mobile site layout and are always working to improve. Thanks for your valuable input! Sincerely, Bob Casino Team

Cassino Bob há 6 meses

Sachel1

há 9 meses

9/10

Gaming in Bob Casino feels safe and fair. I love their responsible gambling features, fast withdrawals, and friendly customer support staff. It does get a bit annoying sometimes that they send me so many promotional messages, but it's a minor inconvenience.

Dear Sachel1, We're delighted to hear gaming at Bob Casino feels safe and fair for you! It's great you love our responsible gambling features, fast withdrawals, and friendly customer support. We understand that promotional messages can sometimes be a minor inconvenience and appreciate your honest feedback. Wishing you continued great experiences, Bob Casino Team

Cassino Bob há 6 meses

Notícias do Cassino Bob

Leia todas as notícias sobre o Cassino Bob, fique ligado nas novidades e bônus exclusivos.

Promoção Entre na disputa por €500 e 500 giros extras no Cassino Bob

O Cassino Bob está com uma ótima promoção para os jogadores. O Caminho para Eldorado é uma disputa na qual você tem como objetivo de encontrar o tesouro para ganhar uma parte do prêmio de €500 em dinheiro e 500 giros extras todos os dias! Nada mal, concorda? Então, confira o que é necessário para entrar na competição.Em busca do tesouroOuvimos dizer que o Velho Bob sabe onde está o tesouro e ele pode te mostrar o caminho. Um dos melhores cassinos online está com prêmios alucinantes no valor de €500 + 500 giros extras por dia. Você pode escolher quaisquer caça-níqueis online disponíveis no Cassino Bob para jogar e participar da disputa. O objetivo principal é coletar o máximo de pontos que puder para garantir o melhor lugar na tabela de classificação. Como participar da disputa no Cassino BobPara participar da competição, você precisa saber alguns pontos importantes. Em primeiro lugar, é preciso fazer cadastro ou efetuar o login no site do Cassino Bob.Além disso, os jogadores devem clicar na promoção para fazer parte dela e coletar pontos, que seguem o seguinte critério: €1 apostado = 1 ponto na competição. Ou seja, se você apostar €100, receberá 100 pontos.Também é exigido fazer uma aposta mínima de 0,1 euro. Os pontos acumulados de todos os jogadores serão exibidos na tabela de classificação localizada na página do torneio Caminho para o Eldorado.Por fim, ainda é importante ressaltar que:Os giros extras serão concedidos para o caça-níquel The Dog House Megaways; caso não esteja disponível na sua região, as rodadas serão disponibilizadas para o caça-níquel Aztec Magic Bonanza;Os prêmios em dinheiro serão creditados na conta do jogador com requisito de aposta mínima de 3x, sendo que quaisquer ganhos obtidos deverão ser apostados 5x;O requisito de aposta para os giros extras nos caça-níqueis selecionados deverá ser cumprido em até 14 dias. Como sempre, lembre-se de verificar os termos e condições de uso da promoção na íntegra no site do cassino. Você também pode consultar a nossa avaliação do Cassino Bob para saber mais detalhes sobre o site, incluindo métodos de pagamento disponíveis para jogadores brasileiros e bônus de cassino.