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Arcanebet Casino

Nossa classificação CasinoRank
8.5/10
CasinoRank
Classificação dos jogadores 78 Avaliações
Tempo de resposta às reclamações 4 Reclamações
2 dias média 4 Reclamações
O que gostamos
  • Mais de 3 mil jogos de cassino disponíveis
  • Pode ser acessado pelo computador ou celular
  • Caça-níqueis online de fornecedoras confiáveis
  • Suporte via chat online
  • Jogos de cassinos ao vivo
O que não gostamos
  • Metódos de pagamento restritos
  • Horário de atendimentodo suporte via chat online é limitado
Aviso de afiliação

Nosso conteúdo contém links afiliados e podemos obter comissão sob registros e depósitos feitos no cassino por meio desses links. Nós apenas recomendamos cassinos licenciados e não aprovamos qualquer marca que não é verificada por nossos especialistas de cassino. Saiba a verdade. E, então, jogue.


Detalhes de Arcanebet Casino

Aqui você encontra todos os detalhes sobre esse cassino.

  • Geral
  • Pagamentos
  • Jogos
  • Jogo Responsável
  • Atendimento ao Cliente
Website
https://arcanebet.com/pt/casino
Estabelecido em
2020
Licenças
Curacao
Programa de Afiliados
Idiomas
Português, Inglês
Tipo de Cassino
Celular, Jogo Instantâneo, Crypto Casino
Programa VIP / Fidelidade
Loyalty Program

Arcanebet Casino é um dos cassinos online com grande coleção de jogos — mais de 3 mil títulos desenvolvidos pelas melhores fornecedoras de iGaming, como NetEnt, Microgaming, Play’n GO, Pragmatic Play, Red Tiger Gaming, entre outras. O site está disponível em português, apresenta inúmeros jogos de cassino e pode ser acessado tanto pelo computador quanto pelo celular. O Arcanebet Casino é licenciado e regulamentado pelo governo de Curaçao. 

Países e territórios restritos

Por conta de restrições, jogadores de certos países não podem abrir conta no site do cassino. A relação completa de países e territórios restritos está disponível em “Mais detalhes do cassino”. 

Jogos online

Os mais de 3 mil jogos disponíveis no site do Arcanebet Casino podem ser facilmente encontrados nas categorias caça-níqueis online, jackpots, clássicos, favoritos, popular, e jogos de mesa. Além disso, é possível encontrá-los pelo título, utilizando a ferramenta de busca, ou por provedor (NetEnt, Microgaming, Play’n GO, Pragmatic Play, entre muitos outros). Caça-níquel Ring of Odin, caça-níquel Dawn of Egypt, caça-níquel Charlie Chance in Hell to Pay, caça-níquel Vault of Anubis, caça-níquel Mega Fortune, caça-níquel Starburst e caça-níquel Immortal Romance são alguns dos títulos disponíveis.

O jogadores também podem acessar os populares jogos de mesa e as principais variações de Blackjack, Jogo da Roleta, Poker e Bacará. Quem é fã de vídeo poker ainda conta com diversas versões, como All Aces Poker, Deuces Wild Poker e Joker Poker. 

Cassino ao vivo

O site disponibiliza uma seção com jogos de cassino ao vivo, com crupiês reais e uma atmosfera mais realística. Cada sala oferece algo diferente, tanto com relação ao tema quanto aos limites de aposta. Os jogos apresentados na área de cassino ao vivo foram desenvolvidos por fornecedoras de software confiáveis do mercado, como NetEnt e Evolution Gaming.

Cassino para celular

Os jogadores podem acessar os milhares de jogos por dispositivos móveis e smartphones. Para tanto, basta um navegador móvel compatível e, dessa forma, não é necessário instalar nenhum aplicativo. 

Suporte

Quem precisar de assistência ou quiser tirar dúvidas pode contar com a central de atendimento do cassino. A forma mais rápida de entrar em contato com a equipe é por meio do suporte via chat online, disponível de segunda à sexta, das 9h às 18h (UTC+2). Entretanto, também é possível enviar e-mail fora do horário de atendimento e inclusive aos finais de semana. 

Segurança e imparcialidade

O cassino considera a segurança como prioridade e, por este motivo, utiliza métodos de criptografia para manter as informações pessoais e de transações financeiras sempre seguras e garantir tranquilidade aos jogadores. 

Além disso, os jogos foram desenvolvidos por fornecedoras de software confiáveis e é utilizado um gerador de números aleatórios para garantir resultados justos e imparciais

StallCation

Reclamações

Leia as reclamações que outros jogadores deixaram sobre Arcanebet Casino. Saiba mais sobre reclamações.

Mostrar todas as reclamações
arcanebet Casino - Confiscated win due to ambiguous bonus terms

Hello. I have an account in Arcanebet casino and i played there many times. I was happy and enjoyed every time i played there, until last time i played there and i had i win of 1910,75 euros. After that i got email to verify my account, so i sent email and i uploaded my documents in my account. And so i got email that Arcanebet confirm my account are verified and i can make my withdrawal. I made my withdrawal, then i got email from the casino the withdrawal are rejected because there where some reason for this. These to reasons they mention in the email was:

1.Betting with high variance, whereby you claim a promotional offer and place large bets on volatile outcomes, before switching to regular variance outcomes with a lower volatility to clear wagering requirements.

2.Increasing your balance with one pattern and then significantly changing that pattern to complete wagering requirements.

When i got the bonus promotion to my email and i made my deposit, i saw the bonus terms said the max bet is 5 euro and when i played i bet 5 euro, so i did not go over the bonus terms, and i have right as a player to change my bet or my game as long i do not removal the bonus terms. i do not see my self played bet more then the bonus showed this day, so i do not know why Arcanebet rejected my winning and refunded my deposit the day after. I can understand if i bet more then the bonus says, but i did not, and even i did not bet lower. The lowest i bet was 3 euro. I played in this casino many times before and i did not had any issues even i bet the same before also, but when i won, they find other issues for not giving me what i won. And i hope to hear good feedback. Thank you so much.

staus Resolvido
€1910.75
Arcanebet Casino - Played and won, then got locked account and refused to get my winnings

Hello i'm writing a complaint about Arcanebet Casino. I was playing the second deposit offer of the Welcome Bonus after finishing the wager requirements with a balance of 3055 Euro where i was playing a Gamomat Slot named Books and Bulls with 5 Euro Bet as this was the maximum bet on the bonus terms . After finishing the wager i tryed to make a withdraw with the method i had deposit (Ecopayz) but needed first to make verificaton so i uploaded my Identity card and a bill after 10-15 minutes my account was verified so i made a withdraw to my Ecopayz Account of 1000 Euro . I saw after 2 days in my emails that they had asked me a selfie photo holding my ID and a handwritten paper with the date on it also if they could make a video call with me via Skype or WhatsApp . But after sending this email they send me other email saying that :

-----------

Hello Stavroula,

We run a very transparent business where our focus is on the experience of the player. Where possible, we are always on the player's side and try to meet him half-way in case honest mistakes are being made, which would theoretically breach our Terms and Conditions.

At the same time, we do have a zero-tolerance policy against the few that try to ruin it for the many, and it's always a sad moment when we must close a player account and confiscate the player balance when clear abuse is found.

In your case, a thorough analysis performed by our Verification Team and corroborated with clear evidence found by a 3rd Party Risk and Fraud Auditor revealed a clear Bonus-abusive pattern and strategy, and, as per the Terms & Conditions from the Bonus Rules section on the website:

Only real accounts created at arcanebet are eligible to benefit from promotional offers, if the personal information is not accurate and/or up to date we reserve the right to cancel any bonuses or winnings associated with promotional offers. Furthermore, if we suspect any account is involved with fraudulent behavior or intentional promotion abuse, we reserve the right to suspend these accounts. We may, as a result, also confiscate any winnings/bonus and/or funds from such accounts.

It is strictly forbidden to:

Control or maintain more than one active account without prior approval from our management.

Register multiple accounts in order to claim bonuses repeatedly.

Try to exploit games’ volatility through constant and repetitive betting patterns.

As a direct result, and in line with the Terms and Conditions you agreed to when signing up, your account has been closed and the existing balance has been confiscated.

An overview of this has been sent to our legal department, who will take the appropriate measures that are within our legal rights. In case you would like to add anything from your end to this dossier, you can do so within 7 calendar days, until the 18th of June 2020.

-----------

I responded to this email with the selfie and the handwriten note they wanted and asked them if they would like to make the video call that they had asked and also to this accusations that they told me i dont agree to anything because i register to the Arcanebet Casino i played with the terms and conditions and the bonus terms without breaking any term and they lock my account and dont pay me . I only have my account in my name and i played following the terms if saying maximum 5 bet and 0,50 per line and you play like that how is this the betting repetitive pattern they say ? I also asked about the evidence they say they have but they cannot send me because they cannot give away the information. So im making a complaint because i think they accused me so they dont have to pay me my winnings .

staus Resolvido
€3055

Estatísticas de Reclamações

Resolvido 4
Valor médio $ 3,763
Duração média da reclamação 5 dias
Resposta média 2 dias

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Avaliação do jogador
9/10 78 revisões

Principais avaliações de nossos jogadores

Quite happy with the results so far from arcanebet. Just recently joined and have had the opportunity to withdraw from my first deposit!
Always makes me stick around to play more lol!
The verification process was quick and effortless. None of the runaround of requesting more documentation or resending of the same documents that I've experienced from many other casinos online.
Currently waiting on my withdrawal to arrive but don't foresee any issues as things have progressed nicely thus far, even amidst the Christmas season.
Friendly and efficient support staff. I also found the website easy to navigate, along with all the games I enjoy playing, plus many more.
I will definitely be a repeat customer!

I have nothing negative to say about arcanebet at the time of this writing.
If things so happen to change I will at that time return to edit or rewrite my review.

Hi ICANDYBEE, Thank you for your great review! At arcanebet, we believe in always being player-centric. For that to be possible, we know that the verification procedure, withdrawal processing, a large variety of games, friendly staff, and an intuitive website are all needed to offer you the best possible experience. We're so happy that you got to experience the very aspects of our casino we do our best to perfect. We look forward to our continued journey with you, and please keep an eye on your email or visit our promotions page for exciting tournaments, regular bonuses, and loyalty rewards! Wishing you many more happy spins and winning days with us! Team arcanebet

user avatar

Excellent user interface design Arcanebet has! Both in terms of layout and illustrations. The bonuses are appealing, and it accepts fiat currency for real-money play. Another fantastic feature is the loyalty bonus. It's not too difficult for me, so I can play at my own pace while still reaping some of the benefits. When it comes to deposit and withdrawal limits, I've had more comfortable experiences in other casinos.

Hi PROULXMONIQUE, Thank you for your excellent feedback about our site's intuitive design and our new loyalty system. We're delighted that you're on this journey with us, as we're confident the loyalty system will reward players like yourself for your continued patronage. Regarding the deposit and withdrawal limits, we are surprised that your experience with this hasn't been the most comfortable one. We have very high limits in general but also rarely enforce those that are in place. Could you please get in touch with us on support to share more details on what you mean by this? We are very open to hearing your feedback and seeing if we can improve this area. It will be a pleasure to hear from you. Until then, thank you so much for taking the time to leave this positive review and thank you for being a part of our community. All the best, Team arcanebet

user avatar

One of the best casinos I´ve played at. Very fast and easy to withdraw. And very fast and easy verification process, think it took 10-12 hours, and had my withdraw within 2 days. Other casinos seem to drag out the verification process for ages and keep asking for more and more documents,( so you have a bigger chance to lose the money u are trying to withdraw) but this was not the case here at all.

Great and friendly support who are always happy to help with any problem, and from time to time offer some bonuses. And one of the best things is that many of the bonuses and cashbacks on here only have 1x wagering (not the welcome bonus).

They could have some more races or tournaments and maybe some that don't last 20+ days. But other than that I can't really find anything bad to say about this casino.

Hello J_R44, Your kind words are a sweet melody to our ears! It's an honor to be called one of the best casinos you've tried. We know that sometimes it isn't all about the luxurious features and promises but simply mastering and delivering the basics at a sublime standard. To this end, we do our best to provide a premium service to each one of our players. We're happy that you enjoy our bonuses. They've been designed to be fair and give you the best value for your buck. Our support staff will also be delighted to hear your feedback, and we can assure you that they look forward to hearing from you on our chat service soon! In regards to our tournaments, we've been experimenting with prizes and durations. Thanks to your suggestion, we will consider shorter tournaments too. Thanks again for your kind words, and we wish you the very best of luck on the reels! Team arcanebet

user avatar

I added myself to the casino about 3 months ago. It has a nice welcoming feeling from all supporter staff. I've cashed out many times in 3 months, receiving my funds in 2 days. I had other casinos I stayed religious to but once I signed on to arcanebet I just completely stopped going to any other casinos online. I♡Arcanebet.

I've got no issues with the casino. Thousands of game options and added new ones daily. Everything has been great and smooth sailing. I wont go to any other.

Dear Sheerbitz, Thank you for your kind words! We are incredibly grateful for your excellent review. We hope to continue offering you more of the things you like. We’re glad to have you on board and trust that you will always call arcanebet your go-to casino. From all of us here at arcanebet, thank you and the very best of luck! Team arcanebet

user avatar

I started thinking online casinos were all bs until I started using arcanebet.
All I wanted was a site with the games I normally play, a fast withdrawal service and support team that is the best I've truly dealt with.
I love playing and I'd recommend this site to any of my friends.

Honestly I'm having a hard time thinking of anything negative to say. I suppose they're are some games I can't find on this site but you can't have them all!

Hello there Jordan23, Thank you so much for your great and thoughtful review! We really appreciate it, and we're glad to have you as a player. We're thrilled that you're enjoying all our services, and we're delighted that you'll recommend us to your friends! Hopefully, you'll find even more of the slots you like in no time, as we're constantly adding new games and providers. In the words of the great Michael Jordan himself: "Just play. Have fun. Enjoy the game." Good luck! Team arcanebet

user avatar

Arcanebet is a great online casino with many different types of promotions. They have much methods of payment. A huge amount of slot providers.
They often start tournaments in which great prices can be won.

They could have have some more popular payment methods.
They could start some tournaments wich only go one day long.
They could have some more deposit bonuses.

Dear ROBZOB93, Thanks for the good review and your feedback. You've made some wonderful suggestions, and we'll discuss them internally with the team to hear what's possible. We really appreciate that you've taken the time to share your thoughts about arcanebet with the AskGamblers community. All the best on our reels and have a great day! Team arcanebet

user avatar

Arcanebet Casino has without a doubt, proven to me to be one of the most reliable gambling sites that the industry has to offer. The user interface is easily navigated , and with a simple search of your favourite game - it’s likely to be here. For those who enjoy playing straight cash , the deposit need only be wagered 1x of the deposited amount , after which a player can choose to withdraw.

The cashback bonus offer is an amazing 15% return with again, only a 1x wager requirement. There are many deposit/withdrawl methods, and no set minimum deposit (at least in my experience when depositing interac etransfer), which is awesome.

Support staff are friendly and not so seemingly “automated” in their responses, which I have seen at many sites. This personal recognition when greeted by staff makes a welcoming gesture that I am certain will come to outshine most, if not all , of the top competitors in the online casino industry. EXCELLENT SITE.

I have no complaints. Neither will you - I’d bet on it !😉 This casino, while new to the scene, has hands down become the best site available to play at in my opinion.

Hello dear RILEYKJUSTICE, We are thrilled to read such a fantastic review that basically summarizes everything we're trying to achieve. It's euphoric to read that the casino experience we are trying to provide and which we work hard to produce every day is enjoyed by players like yourself. Wagering requirements of 1x are our way of saying that everybody should play their own way, without sticky terms and small print. The bonuses we offer are always fair, and we hope you'll continue to have a blast playing all your favorite games! Thank you so much, once again, for making our day! Good luck with the reels! Team arcanebet

user avatar

The casino provides many games, chat support which is very kind and helpful, they are very fast in withdrawing money. For now, I honestly do not have any objections.

I wish I could win more than lose, but it's a game ... sometimes you win sometimes you lose…

Some providers are not available in my country and they have promotions that include them so it is not the happiest option to play promotional tournaments because you are not in an equal position with someone who has no such restrictions.

My overall experience playing at arcanebet Casino has been great, and out of all the many online casino's I've tried over the years I would honestly rate them one of the best!
KYC was fast and the Support staff are quick and friendly.
Bonus terms are clear and fair with good promos, tournaments and 15% Weekend Cashback.
Withdrawals are processed quickly to E wallets but unfortunately in my case unable to withdraw back to my card so have to use bank transfers, which still was processed fast by them but international bank transfers still have to clear with banks although I found after high E wallet Fees and dodgy exchange rates the bank is the better option.
I like the overall layout, look and functionality of the site and they have many games with most providers.
A highly recommended fair and fun casino!

Very little to dislike, nothing major but for me I would've liked to have been able to use my country's currency NZD and withdraw back to my card for speed and efficiency.
Missing a few my favorite games and providers like Push Gaming.
Still waiting for a dedicated VIP program.
All and all these things aside still a fantastic casino!

Hey Monsta, We want to thank you for writing such an excellent and thorough review. We're happy that you've ranked us amongst the best casinos you've ever played at. We've considered all your feedback and will certainly try to improve where we can. Rest assured that we are committed to continuous improvement. We also promise to keep offering you the things you like about arcanebet. Thank you once again for your review! We wish you nothing but good luck! Team arcanebet

user avatar

Very good casino, fast deposit methods.
They have good promotions for deposits and nice bonuses and friendly and fast-acting support.
I recommend everyone.

Hello dear Mustafafafa! Thank you for recommending arcanebet to the AskGamblers community. We do our best to offer a complete casino experience. As you've kindly mentioned, this includes fast deposits, good promotions, nice bonuses, and a friendly fast-acting Customer Support Team. We believe these services are essential to providing our players with a satisfying experience. We appreciate your kind words. Have a great day and loads of luck! Team arcanebet

user avatar

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