I have been waiting for over 14 days for my withdrawal. The chat support keeps saying that all I can do is wait, even though they have stated that the maximum time is 5 business days.
They refer to third parties having their own terms and technical problems. How long will I have to wait for my money? This is starting to get frustrating.
I waited until the last moment to contact AskGamblers. I am afraid of what the gambling company will do now that I am publishing this. I want to know how long I have to wait for my money!
Informação da reclamação
Dear @pman93,
The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.
Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.
Thanks for cooperating with the AskGamblers Complaint Team.
The amount is 2000SEK
Thank you for reaching out to us regarding your withdrawal issue.
To assist you better and provide a precise update on your situation, could you please provide us with the transaction number of the withdrawal in question? This will help us locate your account details and transaction status more efficiently.
We understand your frustration and apologize for any inconvenience caused.
Thank you for your patience and cooperation.
Transaction ID: 5d44f98f-cbd4-4e0c-b320-457a7811e97d
Thank you, AskGamblers! When you ask for their help, things start to move. I received my money today. The strange thing is that GG.bet has always said that the money is with their 'payment operator.' Everything is so strange.
I raise a warning finger to other players who are considering playing here. Think twice!
You can now close this case!
Thanks again, AskGamblers!
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
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