Reclamação #5 Gamix Casino

Casino holding my withdraw for 96 hours

Por juantxi

há 1 ano

Hello Askgamblers,

I'm contacting you regarding a problem i'm having with this casino.

After gambling and doing around 800$ in deposits I managed to win a sum around 2000$

I made two withdrawal requests

One for 1 BNB ~ 650$ and other for 1.8 BNB ~ 1300$

Both withdrawals requests were made around the same time.

The final, which was less value was paid, and now the older withdrawal is still pending over 24 hours after the most recent withdrawal was paid.

According to their live support they are still reviewing the withdrawal, but why? If both requests were made in the same time and only one was paid.

I would appreciate your help.

Best Regards.

Cassino em disputa Gamix Casino

Motivo Pagamento atrasado

Valor $1300

Discussão

AskGamblers

• Support Team

há 1 ano

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Usuário inativo

há 1 ano

Problem fixed, funds paid.

Thanks askgamblers and gamix.

Raio-X do Gamix Casino

Resolvido 1 / 8

Valor médio $1,262

Duração média da reclamação N/A

Resposta média N/A

Gamix Casino Reclamações

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It's been more than a month awaiting feedback about my withdrawal request.

Zero response on their chat and on emails sent.

Most likely, they are a scam

My balance was/is 347 euros, and I can not withdraw it… How do they accept deposits???

I need my money back as soon as possible.

It is totally unfair all this situation, and any regulatory authorities should solve this issue.

I don’t have any other way of communicating with them.

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I also sent an email but no one replied.
The attached screenshot shows the casino's crypto account number and the history of the transfer from my account.
I always get this message in the chat screenshot, so I write down my email address and question, but I never get a reply.

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Hello Askgamblers,

I've been playing on gamix casino for 2 weeks, it looks like they decided to block my account after requesting an withdrawal.

I've made a total of 0.6 ETH in deposits, and after requesting a withdrawal of 0.37 ETH they decided to block my account.

I was ignored by the live chat and not given an answer and i didn't receive a justification via email for a reason to ban.

Proof in the attachments.

Best Regards.

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Hello,

Over 48 hours ago I have submitted a withdrawal request in the casino. Once I have submitted the withdrawal the pop-up message said that funds sounds be in my account within seconds, as this did not happen I contacted the casino. They said that withdrawal requests takes up to 48 hours which is now over the timeframe.

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Then, this started happening (screenshot in the attached files).

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One week ago I opened an account on their site by click on an ad from your site.

Seeing listed on your site, i thought that they were legit.

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