1xBet Casino - Deposit issue in my account

Dear 1xBet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dear player,

Thank you for providing the details of your case. We understand the situation, and we will escalate your case to the relevant department for further review. Once we have a response, we will make sure to inform you as soon as possible.

If any additional information is required, we will contact you.

Thank you for your patience and understanding.

Best regards,
The 1XBET Team

Thank you for your response , and i hope you will solve this issue and send the money to my account as soon as possible.
Best regards,

Dear Raselghoul,

Thank you for your response. We sincerely hope this issue will be resolved soon and the funds will be credited to your account as soon as possible.

Could you please confirm which support email you have been contacting regarding this matter? If possible, could you kindly provide a screenshot of the correspondence you’ve received so far? This will help us to assist you more effectively.

Looking forward to your reply.

Best regards,
The 1XBet Team

Dear 1xbet team ,
It's looks like that you didn't read the complaint well or uou are just spending time , in the complaint i have sent all screenshots of the emails i have sent and received from your team however here is screenshots of it again and i hope you read everything carefully just to help me getting my money faster.
Here is the email for you support team i have sent emails to
( processing proces­sin­g@e­g.1­xbe­t-t­eam.com )
I send screenshots as you asked me for but i think you can already by my I D and time of the deposit and my activity history know where my money is and give it to me the emails already sent twice and you just need my id to know am i really made the transaction and did the money get to my account ..
PLEASE I NEED MY MONEY AS FAST AS POSSIBLE ,
BEST REGARDS ,

Dear 1xBet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear Raselghoul,

Thank you for reaching out and sharing the details of your situation. We understand your frustration, and we want to assure you that we have escalated your case to the relevant department for further investigation.

We will keep you informed if any additional information is required or if there is a response from the department regarding your deposit.

We appreciate your patience and understanding in this matter.

Best regards,
1XBet Team

Dear 1XBET ,
Thanks for your response , and i hope you will send my money to my account as soon as possible because i don't understand what takes all that long to get my money , anyway I am waiting for my money .
Have a good day.

**Dear Raselghoul,**

Thank you for your message.

Upon review, the deposit was successfully credited to account 1057010377. The deposit request for this account was submitted at 21:39:49, while a request for account 850493517 was submitted at 21:40:00. It appears that your details may have been shared with third parties, and they might have used that information for a different transaction.

Please be cautious and refrain from sharing your personal details with anyone. According to our policies, we cannot be held responsible if the player shares their information with third parties.

If you need further assistance, feel free to reach out.

**Best regards,
1xBet Team**

Dear @Raselghoul,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.