Planet 7 Casino

Withdrawal info

10-14 days
E–wallets
10-14 days
Bank Transfers
28-42 days
Cheques
7-10 days
Pending Period
Players from United States accepted.

Casino Review

Not recommended Casino

Part of the Crystal Palace Group who have been reported for slow withdrawals and impossible wagering requirements. It is also linked with the notorious rouge Virtual Casino Group who are known for slow payments and have been reported of voiding player winnings.

Bonus codes

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SPOOKY10

Exclusive
$10
No Deposit Bonus
Get Bonus

Bonus: $10
Max. Cashout: $100
W.R: 30xb
Cashable: Yes

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2PLANET

100%
2nd Deposit Bonus
Get Bonus

Bonus: 100%
W.R: 30xb
Cashable: Yes

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3PLANET

100%
3rd Deposit Bonus
Get Bonus

Bonus: 100%
W.R: 30xb
Cashable: Yes

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Casino complaints

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Have troubles with Planet 7 Casino? Submit a complaint or Learn more.

35 of 42
Resolved Complaints
2 days
Average Response
3 weeks
Avg. Complaint Life
3559 USD
Average Amount

Resolved

$ 200
disputed amount

I wagered all the requirements. I was able to withdrawal the money. I sended all the requred documents. I personally saw that the copies I sent where ...

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Resolved

$ 400
disputed amount

So I opened an account with planet 7 after I got an e-mail of no deposit bonus. I decide to play after reading the terms and conditions and following ...

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Resolved

$ 15000
disputed amount

On May 29, 2014 I was lucky again and hit the jackpot for $15,000.00. I quickly contacted Nick Powers who congratulated me... He also stated that I ...

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Contact Casino

Email
Phone
  • Fax: +1-866-725-1109
  • US/CA call Toll Free: +1-888-402-2065

Players reviews

reviewed on 12/21/2014 United States

The software and game choices are good

God forbid you win a couple of thousand dollars they pull all of the bonuses and make it impossible to win. You will be a VIP here as long as you lose. As soon as you start to win anything they change all the rules. Futhermore they will break your withdrawls into several payments and charge 40 dollars for every withdrawl . I would stay as far from this casino as I could. They are only fair to you if your losing

reviewed on 11/27/2013 Germany

My personal review about Planet 7 Online Casino:
I’m not a depositing player of the Planet 7 casino yet but I made quite a good experience with this casino. Some time ago I stumbled over a free chip offer on askgamblers.com. I installed the casino software and asked the live support by chat how to claim this bonus. Instead of this bonus a I was given a higher no deposit welcome bonus, if I remember well it was 30 Euros. It was a lucky day and I managed the playthrough, I called the very friendly live support again,, the told me to send the usual documents and would receive 100 Euros within 15 to 20 working days, 100 Euros was the maximum cashout by the way. Some days later I tried to insert the bonus code I found on askgamblers.com again, it worked, I received the bonus but didn’t win anything. After more than 6 weeks I wondered why there was no payment from the casino yet on my Neteller account. I asked informations to the chat live support, they said the payment was declined because I have used free chips in a row. Indeed I found this restriction in the casino’s terms and conditions. But I also found that the casino needs to inform a withdrawing client in case of declined approval. They simply cancelled my withdrawal without telling me anything. I wrote a complaint on askgamblers.com and, as I expected, the casino’s management told me blah blah blah, terms and conditions etc, business as usual. But I insisted and offered them to deposit if I would receive the amount. Some days later I received 82 Euros, equivalent to 100 USD, I was promised to get 100 Euros but anyway, it is ok. I doubt that I will deposit 80 Euros all together but maybe I will give a try and make a deposit at Planet 7 casino.
My overall mark: 6,5 (very good support but design of the games and the website is simple and old fashioned)

reviewed on 09/02/2013

I have not heard from Planet 7 Casino, about my winnings.