Planet 7 Casino Website

Planet 7 Casino Review

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Warning: Players may experience slower payouts, but will be paid.

CasinoRank
6.4 / 10

Based on Casino Facts (6.4) and Players Complaints (6.4)

Review updated today.
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Planet 7 Casino Complaints


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Planet 7 Casino Reviews from our community

yyorkk reviewed On 11/27/2013

My personal review about Planet 7 Online Casino:
I’m not a depositing player of the Planet 7 casino yet but I made quite a good experience with this casino. Some time ago I stumbled over a free chip offer on askgamblers.com. I installed the casino software and asked the live support by chat how to claim this bonus. Instead of this bonus a I was given a higher no deposit welcome bonus, if I remember well it was 30 Euros. It was a lucky day and I managed the playthrough, I called the very friendly live support again,, the told me to send the usual documents and would receive 100 Euros within 15 to 20 working days, 100 Euros was the maximum cashout by the way. Some days later I tried to insert the bonus code I found on askgamblers.com again, it worked, I received the bonus but didn’t win anything. After more than 6 weeks I wondered why there was no payment from the casino yet on my Neteller account. I asked informations to the chat live support, they said the payment was declined because I have used free chips in a row. Indeed I found this restriction in the casino’s terms and conditions. But I also found that the casino needs to inform a withdrawing client in case of declined approval. They simply cancelled my withdrawal without telling me anything. I wrote a complaint on askgamblers.com and, as I expected, the casino’s management told me blah blah blah, terms and conditions etc, business as usual. But I insisted and offered them to deposit if I would receive the amount. Some days later I received 82 Euros, equivalent to 100 USD, I was promised to get 100 Euros but anyway, it is ok. I doubt that I will deposit 80 Euros all together but maybe I will give a try and make a deposit at Planet 7 casino.
My overall mark: 6,5 (very good support but design of the games and the website is simple and old fashioned)

MIA2012 reviewed On 09/02/2013

I have not heard from Planet 7 Casino, about my winnings.

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Not recommended Casino

Part of the Crystal Palace Group who have been reported for slow withdrawals and impossible wagering requirements. It is also linked with the notorious rouge Virtual Casino Group who are known for slow payments and have been reported of voiding player winnings.

Details

Official Website: www.planet7casino.eu

Language: English

Deposit Methods: American Express, Bank Wire Transfer, CLICK2PAY, MasterCard, Neteller, Person to Person, Skrill, Visa

Exclusive Payment Partner:

Currencies: Euros, UK Pounds, US Dollars

Restricted Countries: Afghanistan, Algeria, Albania, Armenia, Argentina, Azerbaijan, Bangladesh, Belarus, Bosnia and Herzegovina, Bulgaria, Burundi, Cambodia, Chad, China, Costa Rica, Croatia, Czech Republic, Denmark, Estonia, Egypt, Finland, French Guiana, Hungary, Indonesia, India, Iraq, Iran, Islamic Republic of, Iceland, Jordan, Korea, Republic of, Kuwait, Kazakhstan, Lebanon, Sri Lanka, Lithuania, Morocco, Latvia, Libya, Moldova, Republic of, Malaysia, Montenegro, Namibia, Nigeria, Nepal, Nauru, Netherlands, Peru, Philippines, Pakistan, Poland, Qatar, Sierra Leone, Slovakia, Somalia, Sudan, Sweden, Suriname, Syrian Arab Republic, Turks and Caicos Islands, Thailand, Turkmenistan, Tunisia, Turkey, Taiwan, Tanzania, United Republic of, Ukraine, Uganda, Uzbekistan, Vietnam, Vanuatu

Software: Real Time Gaming

Established: 2009

License: Cyprus

Casino Type: Download & Instant Play

Cashout Info (New)

Withdrawal Methods: ACH, Bank Wire Transfer, Cheque, CLICK2PAY, Neteller

Withdrawal Limits: 2500 USD per week

Withdrawal Timeframes: E-wallets - 10-14 days;Credit/Debit cards - N/A;Bank transfers - 10-14 days;Cheques - 4-6 weeks

Pending Time: 7-10 days

Allow Manual Flushing: no

Contact Planet 7 Casino

Owner: BTK Ltd

Email: Support

Live Chat Support: Yes

Fax: +1-866-725-1109
US/CA call Toll Free: +1-888-402-2065

Affiliate Program: Ace Revenue

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