オンラインカジノへの苦情問い合わせサポート

LeoVegas Casino - Blackjack Winnings Disappearing

I was playing blackjack 6 in 1 (side bets). I won a straight flush at 40-1 odds with a 1.50 stake plus my blackjack wins (around £70). I immediately ...

LeoVegas Casino - Free Spins were not provided after winning feature on "Reef Run"

After winning free spins by receiving 3 clams, for some reason the online pokie stopped working, if this happens I normally refresh to return to free ...

BitCasino.io - Their mobile site errors cost me huge loss

Mobile site error messages prevent me from seeing my bonus balance, or activating the 25% deposit bonus I should have been entitled to, or even ...

Jackpot City Casino - Had my deposits declined due to an error yet funds taken from my account

I used both my cards to deposit into my account but it kept rejecting my attempt coming up with *error and to contact customer support. I would've ...

7BitCasino - Not being very helpful with a reported software glitch on two different slot games

I've already reported 2 times a glitch in the slot machines and nobody has yet to respond to this. The first was on Greedy Goblins, where I won 10 ...

JoyCasino - Software unfairness!

Greetings! I'm writing in regard of missing funds due to a software failure. On the 25th of December, 2015, I was playing Live Roulette HD at " ...

LeoVegas Casino - Been refused an adequate investigation of a Mega Moolah software glitch

I played the maximum stake and hit the bonus feature and suddenly the game stopped. I phoned immediately and they promised to sort it out. The ...

LeoVegas Casino - Unplayed rounds

Around 6 weeks ago I contacted Leo Vegas support regarding a game crashing during a £30 stake game. Initially they were very helpful and told me I ...

LeoVegas Casino - Software glitch, poor support

I was playing the slot treasure island , i spun up the bonus on a $2 spin , i then had to choose left middle or right .. i decided the middle one ...

Jackpot City Casino - 5000kr missing from my account

5000kr missing..yes I was surprised. I have played at the most Casinos and never been through this. Started my account at Jackpotcitycasino at around ...

LeoVegas Casino - Missing spins and lack of customer service

While playing Basic Instinct on 21/5/15 I was awarded 45 free spins. I had been playing for approx 15mins and it was error free it froze on the start ...

Video Slots Casino - Winning spin not credited, been lied for three months

3 months ago i played on Videslots, i had a really bad streak but kept on playing. Well, i played the slot super 80´s with a 4 € bet, and then ...

BitStars Casino - Cheating on my winnings

ll playing Vikings slots and I won the bonus game and it paid out what said to be9000000mbtc.automatically I didn't get credit for that when so I took ...

Ruby Fortune Casino - Game check error

I was playing : break da bank again on iPad I was playing the min bet the mobile version allows, 0.01 cent (CND) pre line. Reel position 1: tanzanite ...

William Hill Casino - Technical problem not being solved

Few months back I was playing on william hill vegas online on williamhill.com and was having problem with the game" roulette" , I told william hill ...

Lucky Nugget Casino - Login troubles

It is a long story but can anyone help us please. My son had his own account at Lucky Nugget on his computer. New Year I got a new laptop and tried to ...

Royal Vegas Casino - Constant technical issues!

I have been a VIP member to the Royal Vegas Casino (Fortune Lounge Group) and want to warn everyone who ever wants to play or thinking to spend their ...

Royal Vegas Casino - Big win little pay out you do the math

Hey i recently won a big winning but got sign out during the payout.sign back in and my account balance was $1466.13 and total winning was $1318.40the ...

Jackpot City Casino - winnings not put into my account

was playing the game called isis ,free spins came up had 42 coins up won 260.60 dollars error came up was taken back to lobby,when this happened i ...