As a strategic partner, Dragonfish White Label promises to accelerate the client's business growth relying on their flexible and dynamic range of services, powered by superior technology, global reach, and proven resources.
The flexibility offered by Dragonfish allows clients to choose from a fully managed, turnkey service package or a skin solution that fully integrates with the customer's own suite of services and back office. As a result, whether the client is looking to enhance their existing operations or take their gaming environment online from scratch, Dragonfish White Label should help them succeed.
Furthermore, Dragonfish have chosen to adopt a mobile-first strategy for its product development roadmap as mobile has recently grew into the primary growth driver for all operators.
Dragonfish Gaming Licence
Dragonfish pride on holding U.K. Gambling Commission licence, securing all their games. Apart from getting their clients a U.K. licence straight away, Dragonfish is uniquely placed to offer their U.S. regulated partners the opportunity to share liquidity! This is true for both the intrastate and interstate basis.
Online Casino Games
With almost two decades of experience in operating 888casino, Dragonfish White Label team is uniquely placed to help their clients deliver a winning casino proposition.
At this time, the label features over 300 games – including exclusive in-house content from the 888 games studio and over 100 games on mobile, with new releases happening quite often. All games are supported on multiple devices, all from P.C. and tablet to smartphone (Android and IOS).
There is an optimised user interface for each device. With Dragonfish, clients get a full range of promotion and bonus capability, including free spins as well as competitions (e.g. casino race). Winnings offered in real money, free spins, game bonus money, and loyalty points.
At Dragonfish, there is a wide range of ready-to-use payment processing options, with their payment processing taking a minimal amount of time and withdrawals being quick and secure. Most importantly, Dragonfish focuses on client safety and satisfaction.
Affiliate System and Merchant Accounts
Dragonfish White Label prides on offering a sophisticated range of services, spanning from marketing to operations, helping you optimise the player experience, speed up your market entry, and maximise lifetime customer value. In that sense, Dragonfish offers platform integration with leading affiliate platforms.
Clients who sign with Dragonfish get comprehensive support that spans from telemarketing for player reactivation, partner support, and deposit approvals increase, to customer support and hosting services. The label's expert teams deliver multi-lingual, 24/7 telephone, email and live chat customer support. Dragonfish partners also get to benefit from the company's state-of-the-art Network Operations Centre, fully resilient communications, and I.T. infrastructure, backed by a dedicated 24/7 IT support team.
The customer support staff is taught techniques to assist in identifying compulsive or underage gambling.
Gaining and Retaining Customers
Dragonfish works with their clients to boost their marketing effectiveness, maximise the value of your customer base and grow the client's entire business operation. Dragonfish's comprehensive multi-channel marketing services include a full suite of CRM services. Through the utilisation of the industry's best back-office tools, the label's CRM teams will drive a customer's business forward through increased conversion, retention, and customer lifetime value.
Anti-fraud and Security
At Dragonfish, responsible gaming and ethical conduct are not just the latest catchphrases. The staff is provided with the tools and training necessary to ensure a trustworthy gaming environment. The company continuously monitor their in-house policies, generating new innovative ways to foster caring and ethical gaming. Most importantly, they make sure their customers are safe.
Dragonfish use home-grown software and online information services to prevent anti-money laundering and compulsive or underage gambling.