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Casino Gods - 12 days total delay of withdrawing £3000

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Klagomålsinformation
Omtvistat casino Casino Gods
Orsak Betalningen försenades
Summa £ 3000
Publicerat den 4 augusti 2021

I have withdrawn £3000 on 20th, 72 hours later asked to verify my account, verified 144 hours later after asking for extra info. My account has now been verified for 102 hours and live chat asked me to contact them today. Monday now their website won’t work? Very concerned that I’m not going to receive anything. I have read so many bad reviews I will not be using that website again. I had the same problem with genesis before they kept pending my withdrawal until I eventually got bored and withdrew it, year ago now

Publicerat den 5 augusti 2021

Dear NICBAIL,

We have reviewed your account and we can confirm that your withdrawal was processed on the 02/08/2021. Kindly note that the funds can take between 3-5 working days to reach your bank account.

Should you have any further queries, please do not hesitate to contact us back.

Kind regards,

Casino Gods Team.

AskGamblers
Publicerat den 5 augusti 2021

Dear @Nicbail,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Publicerat den 5 augusti 2021

Resolved, thank you

AskGamblers
Publicerat den 5 augusti 2021

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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