Hi, I was playing at bethard casino over a month ago and won.
After that I asked for a withdrawal and received an e-mail about kyc.
I sent in all the requested documents and got fully verified.
I have still not got my money even though I contacted support several times and they keep saying that they will pay out my money.
The disputed amount is 65301NOK but I could only ask for a withdrawal of 40000NOK and still have another 25301NOK on my casino account.
I will attach our mail conversation here along with this complaint? And please contact their support for a chat transcript.