Stake Casino - Deposit delayed since February 20th

RESOLVIDA

Informação da reclamação

Cassino em disputa

Stake Casino India

Valor

₹ 500

há 2 meses

I deposited my 500 rupees on 20 Feb.

My amount was deducted from my bank but has not been delivered to my bank account. It's been 5 days it's so frustrating.

I emailed them and every time I ask for an update they say that sadly we don't have any update from the payment provider. It's so frustrating please help me with this.

After this, I won't deposit in this again cause of this problem. It's so frustrating and it's even don't even response as that's much always they don't have any update.

AskGamblers
há 2 meses

Dear Stake Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

há 2 meses

Dear Prathamsharma,

Thank you for your patience during this time. As our Support Team mentioned, the issue is currently under investigation with our Payment Provider, and we are awaiting their response.
Please note that since this process involves an external company, we are unable to expedite it. However, we will keep you informed as soon as we receive any further updates.

We appreciate your understanding.

Kind regards,

há 2 meses

But you are saying this for 8 daysss not having any update nor i I haven't received the money

há 2 meses

still no update from stake

há 2 meses

Dear Prathamsharma,

As you are already aware, we would like to reiterate the update provided by our customer support, the deposit in question has been successfully credited to your account.
We apologize for the inconvenience this may have caused and we appreciate your patience throughout this process.
Should you have any further inquiries or concerns, please do not hesitate to contact us.

Kind regards,

AskGamblers
há 2 meses

Dear @Prathamsharma,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

há 2 meses

Yes I recieved the amount thank you and thank to stake

AskGamblers
há 2 meses

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Stake Casino India Reclamações

  • 18 de 18 resolvida
  • há 2 dias resposta méd.
  • há 1 semana vida útil méd. da reclamação
  • 209 USD valor médio

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