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PokerStars Casino - Frozen account and no response

I have been a member of pokerstars for around 3 years. I have had many successful deposits and withdrawals. On the 01/01/20 my account was froze. I ...

SlotWolf Casino - Confiscated my winnings without clear explanation

Part 1. SlotWolf confiscated my winnings. I want my money back from my winnings.While playing the slots, there were no visible bugs issues. The ...

VulkanVegas Casino - Request ignored three times and I lost $2600

[personal note to askgamblers: they still refuse to permanently exclude me and have not responded to emails once. I've tried to be as specific and ...

Bob Casino - Waiting for weeks on a Max Quest Tournament prices

Hi I am a big fan of Bobs Casino, and it hurts me to do this.SInce a month Betsoft launched a new action game on BC.To promote these games BC set up a ...

Paradise Casino - Self exclusion failed

Hi,I have had issues with a number of casinos operating under N1 Interactive (licence holder) which owns and operates a variety of casino brands, one ...

Live Casino - SE Failure with casino under same licence

Hi,I have had issues with a number of casinos operating under N1 Interactive (licence holder) which owns and operates a variety of casino brands, one ...

PokerStars Casino - Account is still frozen from cooling of period

I took a 24 hour cooling of period on the 12/052020 9 days ago, when the 24 hours was up PokerStars emailed me saying my cooling of period had ...

Melbet Casino - Removed payment option without any warning or reasonable explanation

I have been playing at Melbet almost daily for over 6 months now, and I am currently approaching VIP level in their 8-step progression (see attached ...

Cadoola Casino - Reopened my account after permanent self exclusion

On 23.1.2018 i sent an email to cadoola casino asking for my permanent self exclusion due to gambling addiction. Having received the request they did ...

SlotWolf Casino - Allowed me to open account and play despite my active self-exclusion with another casinos using the same license

Dear askgamblersI have done several self exclusions on the casino in the license N1 interactive Ltd with the limit forever. First bob casino, betchan ...

Betway Casino breaching one week suspension cooling off period allowing me revers and lose £13.5k of my winnings

Betway casino has refused to return my winnings of £13.5k after breaching their responsible gambling terms and conditions and regulations set by the ...

Betway Casino - Refund declined with no further justification

I self excluded myself on 23/11/19(registered at gamstop) with the help of gamstop. As a gambler, I tried to open account in lots of online casinos ...

Playamo Casino - Abrupt account closure

I have made 13 requests for withdrawals (10 of which, for an amount of USD 1746.25 each, 2 for USD 300 each and 1 for USD 200). All were rejected. ...

PokerStars Casino -Casino Account Restricted

My account has been restricted for over 24 hours despite being told it would be sorted within 5 minutes. I have emailed multiple times with not a ...

Betway Casino - Non bonus, incorrect info

Hi, this casino did not honour a 100 % match bonus on my last deposit which was mailed to me. This cost me. On a previous occasion I was told I had an ...

Syndicate Casino - Deliberately providing misleading information over live chat

I deposited 30 euro I receive a bonus of 30 euro I play I win an amount of 354.20 I do not know very well the operation of the bonus I ask for ...

Playamo Casino - Ignored confirmed Loss limit and let me lose all my winnings

On Saturday 14th May I finished gambling session with 10243eu on my account. After that I've set daily(24h) loss limit 1000eu and weekly loss limit ...

PokerStars Casino - Not responding to multiple emails

I have sent several emails to the PokerStars support email address ([email protected]) and having no response.1. I logged into my old account ...

Campeonbet Casino - Responsible Gambling limit didn't trigger, allowing a loss of almost €3,000

Between March 7th and 14th, I have set three responsible gamble limit with the Campeonbet casino. Im talking about daily loss limit (or bet limit) ...

1xslots Casino - Unable to play with deposit funds due to ''unconfirmed'' Bitcoin transaction

Support,I had deposit for my account sent to wallet address at 1xSlots "3Hcp8VNbeRHEaaHSKqmt3oteXHME8fE12s". At 6 confirmations usually the account ...

Playamo Casino - Troubles with their new bank transfer system requiring IBAN number

Hi so i've been able to withdraw funds through bank transfer for the past couple weeks, but one issue has arisen with an updated format for the bank ...

Magical Spin Casino - Self exclusion request disregarded

On 8th of July I sent message to casino ,directly from my casino account messages option,asking to close my account due to gambling problems I have.No ...

LeoVegas Casino - Self Exclusion Issue

I opened an account with LeoVegas on 25th March 2018 mainly to play live blackjack. I had self excluded from Royal Panda just days before on 22nd ...

NetBet Casino - Ignoring Loss Limits

Hello , i have made 1400 profit on the day and cashout 1100 , after the cashout i have put the loss limit of 300 so i dont cancel the withdraw to play ...