I have a successful bank transaction and a valid UTR: 742965697479 for my deposit of ₹2,000 made on the 10th at 4:52 PM. Your system 'failed' while entering the UTR, and despite sending the proof via email, your support team has been silent for over 48 hours. This is a blatant attempt to pocket user funds through 'technical errors.' I demand my wallet be credited immediately. Stop hiding behind your support scripts and fix this theft."txn id 503659816 username < sent to the casino >
Dear @Anshuman10,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.
Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
We can confirm that your deposit has been completed and the funds are in your account.
We still encourage you to contact our Customer Support department about these issues.
Thanks,
Dafabet
We appreciate your patience and understanding in this matter. Please be assured that our dedicated team is actively reviewing your concern and working to resolve the issue as quickly as possible. We will provide a further update as soon as a resolution is reached.
Thanks,
Dafabet
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