Players from your country not accepted 
Average Complaint Response Time: n/a
- Home to leading software providers
- Live chat open 24/7
- Mobile-friendly games
- SSL encryption
- Limited video poker selection
| Website | https://www.ultracasino.com/en |
|---|---|
| Established | 2020 |
| Owner | BP Group Limited |
| Casino Promotion |
UltraCasino is an online casino where members can enjoy a variety of games which include video slots, table games and a live casino. Players can pick from several of the finest names in the industry like NetEnt, Play’n GO, Microgaming, Pragmatic Play, Quickfire, Betsoft and Quickspin. The site supports multiple languages and can be reached instantly through a web browser or on the go. UltraCasino is licensed and regulated by the Malta Gaming Authority.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United Kingdom, the United States of America, Brazil, Egypt, Cameroon, the Netherlands, India, Haiti and Lebanon. This list could also include more restrictions so please see the ‘More casino details’ tab for the full list of restricted countries.
Virtual Games
There are lots of games to choose from here which includes hundreds of video slots thanks to the generous list of software platforms. Players can easily select their favorite vendors or they can search the lobby to find the games they love. Regardless of which way players choose to find their games there will be something here to suit everyone. Titles here include the Starburst Slot, Immortal Romance Slot, Book of Dead Slot, Gonzo’s Quest Megaways Slot and Hotline 2 Slot.
The casino is also home to a variety of table games with betting limits to suit both high and low rollers. There are numerous variations available that include the popular games of Blackjack, Roulette, Poker and Baccarat.
In addition to that there are some video poker games too, perfect for players who enjoy betting with cards. These games include Jacks or Better.
Live Casino
In the live casino players can enjoy many of the tables we have just mentioned; only these games are all hosted by real life dealers instead of being computerized. Games are still open around the clock and table limits will be visible from the lobby so players only have to join rooms that are best suited to their budgets.
Mobile Gaming
UltraCasino fully supports mobile gaming on virtually any mobile device like smartphones and tablets. There are lots of mobile games available just like the web version only they provide even more convenience. Games support devices that run both iOS and Android and players will not need to download an app. All that is required is a compatible mobile browser.
Support
Anyone who needs help and assistance can contact the casino's customer support team. One of the easiest ways to get help is by using their live chat facility which is open 24 hours a day, 7 days a week. Players can also email the casino or use their online contact form should they need any further assistance.
Security and Fairness
When it comes to security the casino takes this seriously which is why they use SSL encryption methods. These are there to ensure players personal and financial details are always kept safe and encrypted.
Games also use a random number generator to ensure they are always producing fair and random results which have not been manipulated.
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Thank you for your feedback regarding UltraCasino!
We would like to apologize for the delay that you experienced waiting for the answer from our customer service team regarding your question. We have taken the needed actions with our team to make sure this doesn't happen in the future.
I would like to point out that it's technically impossible for us to remove transaction history or game history from your account due to regulations, license, and audit concerns.
Our customer service team has sent you an email today including your game and transaction history,
where you can see the winnings you are referring to and when the bonus funds were released, and winnings over the amount of $75 were captured as per terms and conditions for this bonus.
If you come up with any further questions, don't hesitate to reach out to me via private message or contact our customer support directly!
Kind regards,
Karoliina