X1Casino

General Information about X1Casino

X1Casino is an online casino licensed and regulated by the Government of Curacao. The casino has just been added to AskGamblers, so you may not yet see any X1 player reviews. However, we have a forum where you can find real players who may have experience. Upload your own X1Casino Review to share your own experience. 

When you visit the casino, you can pick from five languages and play instantly through a web browser or the latest smartphone or tablet. 

Now it is time for our online casino review to take you through the most important aspects of the casino. We’re about to talk you through payments, support, games and more.  

Payment Information and Options at X1Casino

You can deposit and withdraw at X1Casino using various payment methods, including Visa, Skrill and Neteller. The number of methods available will depend on which country you are from. 

The payments page has yet to specify whether or not there are any fees, but you should find this information in the cashier. The minimum deposit is €10, and the minimum withdrawal amount is €20. However, this could vary depending on the payment method you choose. 

The maximum amount you will be allowed to withdraw weekly is €2000 or €5000 per month. Exceptions can be made if you are a VIP player. 

Your account will need to be verified to make a withdrawal. However, you can verify your account anytime by contacting live chat. You will receive an email from the KYC team to upload your documents within a set timeframe.

The finance department may take up to 2 working days to process withdrawals after all the verification documents have been approved. 

Customer Support at X1Casino

If you need help and support, you can contact the casino's customer service team. The first thing we noticed is that there is no ‘Support’ tab at the foot of the casino. However, their live chat facility is the quickest way to get help. 

You can launch this feature by entering your name and email address and picking a department that is relevant to your question. You will be given the average and estimated wait times before being transferred to a live chat agent. 

You can get help at any time by using this feature, and support agents are trained to answer in English, French and German,

If you require additional assistance, you can email the casino, and they will get back to you as soon as possible. 

Alternatively, you can go to the FAQ page for answers to the most common questions. Topics, including bonuses, deposits, and withdrawals, have been added, although only a little content has been included. 

Games at X1Casino

The casino is home to some of the industry's most talked-about gaming providers. There are more than 20, so you’ll have plenty of games, including new slots, old slots, Megaways and feature buys. 

If table games are more your thing, there are plenty of those. You can enjoy the latest online casino card games, roulette tables and more. You can even turn things up a notch and check out the live casino games hosted by professional croupiers and streamed directly from live studios. All of these are now available directly through their mobile casino. 

Many games have been sorted into categories to navigate to your favourites. Finding the latest games and most popular ones is easy. You can use the filtering options to view their games if you have a favourite provider. You can pick individual providers or select multiple providers at the same time. 

As far as filtering options go, that’s about it. However, there is a search engine you can use. This is available on any page, not just in the games lobby. Start typing in the game name you want, and the casino will find it in seconds. 

X1Casino’s Commitment to Responsible Gambling

You must understand the potential risks of problem gambling, and the X1 responsible gambling tab can help you. They have provided ways to ensure your gambling is within controllable limits and suggestions for places to get help. 

We have listed all the responsible gambling tools available above. You can use these if you need a break or to gain some control. You will find them in the ‘Limits’ section of your account. 

If you want a break, you can do it for 24 hours up to 30 days. If you need a more permanent break, you can use live chat or email the casino to ask for a self-exclusion. These can last between six months to a year or forever. 

If you are unsure about your gambling activity, the site also links a self-assessment test via GamCare. You will need to answer a series of statements and be given a score of 1-10 according to how much they apply to you. You will then be given personal recommendations for your next steps. Other tips for gambling responsibly are also available on the casinos' website.