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Power Play Casino

7.14

Learn more about AskGamblers CasinoRank, our rating system built on over a decade's experience working with casinos and players alike.

We may earn a commission through affiliate links. Get the truth. Then play.

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Power Play Casino Review

  • Live chat and other support options available
  • User-friendly lobby
  • Players can use their mobile casino
  • Limited software providers
Suggest an edit
General info & Latest Promos
Website https://www.powerplay.com/casino/
Established 2018
Owner Deck Entertainment B.V.
Casino Promotion Power Play Casino: 100% up to $200

Power Play Casino is an online casino home to a catalogue of games which include slots, table games, video pokers and they have a live casino too. The sites primary language is in English and members will be able to enjoy games from the likes of Microgaming and Realistic Games. Players will be able to reach the casino instantly through a web browser or they can use their mobile casino. Power Play Casino is licensed and regulated by the Government of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some restricted countries here which means some players will be excluded from opening an account. These include players from countries like Australia, Curacao, France, Italy, North Korea, Pakistan, Spain, Turkey and the United States of America. The full list of allowed countries can be found on this review page under ‘more casino details’. 

Virtual Games

Punters who enjoy video slots can open the lobby and find a large selection available from top providers that include Microgaming and Realistic Games. Players looking to try their luck on the most popular games can easily find these available whilst the full collection is also readily available. To help find favourite games quicker players may find it easier to use the casinos search engine instead of browsing through the entire list. Title here include the Mega Moolah Slot, Immortal Romance Slot, Jurassic World SlotThunderstruck 2 Slot and Super Graphics Upsidedown Slot

Anyone hoping to test out some table games will also pleased with the ones that are available here. Players can bet on popular games of blackjack and roulette like European Roulette and Blackjack Gold Series.

In addition to that there’s also some video poker games here too. Players can try their hand at a game of cards with high and low stakes on games like Double Double Bonus Poker, All Aces Poker and Deuces Wild Poker. 

Live Casino

Power Play is also home to a live casino which is open around the clock for constant entertainment. Real life dealers which include male and female croupiers are available to take players bets on games from the likes of Evolution Gaming. These include Live Blackjack, Live Roulette and Live Baccarat. 

Mobile Gaming

Of course the casino is also available on the go which can be played through a compatible mobile browser meaning absolutely no app is required to play. The mobile version of the casino can be accessed through virtually any smartphone, mobile or tablet device and the casino has included some of their most popular games to play. 

Support

Customers who need help and assistance can contact the casinos customer support team who are available every day. The quickest way to get help is by using their live chat facility which is available between the hours of 08:00 - 17:00 EST. There are plenty of other support options too which include email, Facebook Messenger and WhatsApp.

Security and Fairness

When it comes to security the casino has this covered as they use SSL encryption and firewall services. This helps keep players personal and financial transactions secure as it makes sure the data is encrypted before it is transmitted over the internet. 

They also use a random number generator which makes sure all their games at the casino are fair, random and cannot be manipulated. 

 

Screenshot

Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

    https://www.powerplay.com/casino/
  • Software

    Microgaming, Evolution Gaming, Realistic Games
  • Deposit Methods

    EcoPayz, Maestro, MasterCard, Neteller, Visa, Interac, Skrill
  • Withdrawal Methods

    Bank Wire Transfer, MasterCard, Neteller, Visa, EcoPayz, Skrill, Interac
  • Withdrawal Times

    EWallets: 0-1 hours

    Card Payments: 0-1 hours

    Bank Transfers: 2-5 days

    Cheques: Not offered

    Pending Time: 0-4 hours

  • Withdrawal Limit

    EUR 15,000 per day
  • Affiliate Program

    PowerPlay Affiliates
  • Allowed Countries

    • Arab Jamahiriya
    • Bahamas
    • Belarus
    • Belize
    • Bosnia and Herzegovina
    • Brazil
    • Bulgaria
    • Colombia
    • Costa Rica
    • Croatia
    • El Salvador
    • Germany [1]
      • Schleswig-Holstein
    • Grenada
    • Guatemala
    • Honduras
    • India
    • Jamaica
    • Lithuania
    • Macedonia
    • Mexico
    • Moldova
    • Montenegro
    • New Zealand
    • Nicaragua
    • Panama
    • Romania
    • Saint Lucia
    • Saint Vincent and the Grenadines
    • Serbia
    • Trinidad and Tobago
    • Zimbabwe
  • Casino Type

    Instant Play, Mobile, Sports
  • Manual Flushing

    No
  • RTP

    Not stated
  • Currencies

    Canadian dollars, US dollars, Euros
  • Languages

    English, German, Portuguese, Spanish, French
  • Licences

    Curacao
  • Company

    Deck Entertainment B.V.
  • Established

    2018
  • Live Chat

    Yes
  • Contact

    Support Email: [email protected]

  • Deposit Limit Tool

    Yes
  • Wager Limit Tool

    No
  • Loss Limit Tool

    No
  • Time/Session Limit Tool

    No
  • Self-Exclusion Tool

    Yes
  • Cool Off/Time-Out Tool

    Yes
  • Reality Check Tool

    No
  • Self-Assessment Test

    No
  • Withdrawal Lock

    No
  • Self-Exclusion Register Participation

    No
Suggest an edit

Power Play Casino Reviews by Players

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ViciousGames 12 reviews
Alberta
Message
Reviewed on February 5, 2022

LIKED

Where has this Casino been hiding? I asked myself when I came across it randomly, here at AskGamblers. It turned out to be an excellent choice. And if you can I implore you to give it a spin.

Not only is the first Welcome Bonus a 100% match but the first 3 are as well and I’m the sort of gambler who unless I’ve had a successful first bonus I very seldom take the second or third because the match is usually much lower, as you’re all aware and with so many casinos vying for our business, plus the fact I like trying out new places as well, it doesn’t make a lot of sense to me.

The wager here is a very reasonable 30x and the minimum deposit is only $10 which works for many. I like a lower deposit because it’s easier to wager but because of the 30x I believe I first deposited $21 then $22 and both times I initially was doing ok but tbh earlier that evening I was out celebrating a friend’s birthday so I was under the influence and I think I made the common mistake of not leaving a game when it’s given everything, still I cling! But I had a feeling and with my third and final deposit of $23 I could do no wrong, every game I tried was hot and I quickly made the wager and believe I had around $500 profit but still hot I started betting higher and before I knew it I had a balance of over $2300!

I only enjoy the live games when I can bet really high amounts so I tried some live casino games at this point, trying to catch a big win like I did this past Summer when I was up at another casino and hit the Crazy Time on a $20 bet, outrageous! That game wasn’t available here but there’s similar games and I did try the Alice in Wonderland and the Italian Roulette plus the Buffalo Blitz live slot which hit the free games but wasn’t a super high multiplier plus the host had a really nasal voice which was grating but still lots of fun! I’m not much for cards but I did play the one I do enjoy, Dragon Tiger, for a solid hour and did ok.

So I played the slots for a few days and would go up and down a few hundred but basically stayed at around the same balance but when I got down to $1800 I decided to withdraw $1500 and keep $300 in to keep playing with.
Before I could withdraw I had to get verified and this is where I usually get nervous, I mean I’ve always gotten paid but some other casinos make you jump through hoops but not here, I only had to upload my government identification and proof of address. An hour later I received an email saying I was good to withdraw and an hour later got another email saying the money had been sent and I checked my bank and sure enough.
I’m Canadian and like many of us use
interact e-transfer and only two other casinos I’m aware of pay this quickly using this method but this place was the fastest by far. No waiting the standard 2-3 days most all other casinos unreasonably make you suffer through.

This Casino is already a fave of mine and like a small handful of other casinos I know I’ll continue to deposit in the future. They’re also a big Sports betting place and that’s not my thing although I do occasionally bet on Tennis and if my City makes the Hockey playoffs I bet so I’ll give them a try if so.

DISLIKED

The small number of slot providers that they have but the ones they do have are alright and I was never bored. That’s really the only negative thing I can think of.
Marspop 4 reviews
Reviewed on April 17, 2021

LIKED

The best withdrawal times and verification process in the industry. Other casinos should learn from these guys. It feels like they actually want to help you and not delay. Highly impressed. Selection of games is good.

DISLIKED

Not sure how their VIP works. I play 888 as well and they have a good VIP program. Fingers crossed that Power Play has a good one too. I play a lot so should be hitting that soon
janenancy 1 review
Canada
Reviewed on December 22, 2020

LIKED

I like the fast withdraws. And they do give a lot of bonuses but of course I’ve never yet been able to wager one of their cash bonuses. They want me to keep adding more to the positive comment, but at the time I have nothing positive to say.

DISLIKED

Payouts are not very good.
I also confided to the casino that I am an addict, and that I was in financial trouble due to losing my money in here and they still allowed me to play and lose more money, knowing this.
I asked for my recent losses back of $500 which to them is pocket funds to me it’s like $1 million but they said no it was my choice to continue playing well yeah like an addict has a choice.
I can understand before they knew I was an addict but now that they know and still allowed me to play I feel I should be getting my money back and I plan to pursue this further. Any other casino I have played at, as soon as I expressed financial trouble or addiction problems my account was permanently closed without question. I was not given a voice or second chance .
POWER PLAY CASINO REPLIED ON DECEMBER 23, 2020
Thank you for your review and feedback.

We take responsible gambling very seriously. We immediately close accounts when a customer mentions a gambling problem. However, in some cases, we do allow a cooling-off period based on the reason the player gives when requesting to close an account. During that period, you said that you wanted to keep your account open so we re-opened the account as per your request. Given what you have now told us we have permanently closed your account.
Reviewed on November 12, 2020

LIKED

Withdrawals: fast-- within 2 hours via e transfer.
Verification: fast-- no issues with my deposits and withdrawals whatsoever.
Communication: stellar-- I've communicated extensively with their support team. I suspect it wasn't very pleasant having to hear from me so often. Still, they were always very responsive; very forthcoming. No non-sense and quite friendly. An account manager handled my issue personally. And so it wasn't "faceless." Unlike other providers, they're receptive to requests for bonuses.
Quite happy. They have my loyalty.

DISLIKED

Perhaps add a tiered VIP system. The presence of it might help me feel like my bets are contributing to some end goal (even if I lose). Some might appreciate the addition of lower-stake (i.e below $50) black jack tables (aside from Freebet, Infinite, and Blackjack Party).
Sending more (or at least some) exclusive deposit incentives/ free spins would be good.
Reviewed on January 18, 2020

LIKED

Had some issues with a promotion and took some time to solve but they honoured the promotion. I have a negative review in here that I would edit but can’t find out how. After resolving the promotion issue I have no problem with this site.

DISLIKED

Promotion took awhile to be honoured but was in the end. Hopefully they have learned from their mistakes and it will be smooth sailing from here. Would be nice if they had a mobile app also.
Reviewed on January 6, 2020

LIKED

Great!
Nice to play on this platform and really great variety of games.
Easy to verify your account.
Easy to contact them during their service time.
Great for Canadian like etransfer method is available so it’s easy to deposit and withdraw.

DISLIKED

Some how I dislike is the pattern of website need to make a very user friendly .
Some how it’s need to have controllers like government officials but, unfortunately they don’t have any that means like independent operators
Brant C. 3 reviews
Message
Reviewed on November 19, 2019

LIKED

The promotions if they were real, that has yet to be unseen. The use of their site is easy, and probably would be a great place to make wagers, if I didn’t have such a negative first experience I would probably say this is a great casino

DISLIKED

That I feel I was lied to about their promotions, their support would email me saying they are taking care of it but still nothing. The promotion was a lie to bring in more customers. They had a promotion that if you wagered $50 they would send you a bottle of whiskey. I did this and since it has been almost two months and still no whiskey. I have multiple emails from their support with excuses and saying they are working on it. But now my emails are going unanswered. They offered a promotion they are not honouring, they will not give me an answer other then they are working on it. I have emails to prove all of this. I would probably stay away from her because of shady promotion tactics like this. If you offer a promotion you should honour it
POWER PLAY CASINO REPLIED ON NOVEMBER 20, 2019
I am very sorry for the experience you had with PowerPlay. Today we rectified the issue and sent you a bottle of whisky, we have sent one that is more expensive than the standard offer promoted. A Customer Support agent from PowerPlay spoke to you today and explained the problem we had and that we value your custom.

The issue was regarding our suppliers, we thought the orders had been placed but were let down by various different partners, in general, this is very rare but clearly this is our problem and we are working to fix it, in the meantime we have taken down the offer.

Thank you for raising the issue, I hope you enjoy using the site in future.
Monkey_girl 10 reviews
Canada
Message
Reviewed on March 27, 2019

LIKED

Really easy to verify your account. Withdrew winnings and received it in my bank in less than 24 hours. Good job Power Play!

DISLIKED

Only thing I can say that needs improvement is I would occasionally get kicked out of my game, but that happens on a lot of sites.
POWER PLAY CASINO REPLIED ON MARCH 27, 2019
Thank you for the review, we're happy you are enjoying the site.

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